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Germain Honda of Surprise - Service Center
Surprise, AZ
562 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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562 Reviews of Germain Honda of Surprise - Service Center
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Verified Customer
April 25, 2025
Nathan was awesome and very easy to call, receive calls, and pickup our Honda Civic and pickup our Honda Civic More
by e44551
Employees Worked With
April 25, 2025
The customer service was very good. George took the time to stay after his scheduled time to leave to explain the service performed. George took the time to stay after his scheduled time to leave to explain the service performed. More
by sistermary912
Employees Worked With
George Haslerig
April 24, 2025
Al Bustamante was very professional and helpful. I also want to give a shout-out to Dave McKee. We have had our Honda for many years and are definitely Honda enthusiasts. Germain Honda is the best; I also want to give a shout-out to Dave McKee. We have had our Honda for many years and are definitely Honda enthusiasts. Germain Honda is the best; thank you! More
by drdavog
Employees Worked With
April 24, 2025
Kristina was friendly and professional when my teenage kids brought their vehicles for routine maintenance appointments. We will continue to use this Honda Service Dept. kids brought their vehicles for routine maintenance appointments. We will continue to use this Honda Service Dept. More
by payneaz
Employees Worked With
April 24, 2025
Servicing is an easy process. Agent is cheerful and friendly. Plenty of room in the waiting room. Agent is cheerful and friendly. Plenty of room in the waiting room. More
by rafa3083
Employees Worked With
April 24, 2025
Customer service was good. They kept me informed about the progress and what was needed. They got me out in time for my next appointment. They kept me informed about the progress and what was needed. They got me out in time for my next appointment. More
by melodypahel
Employees Worked With
April 24, 2025
Here’s a corrected version of your sentence: I requested a supervisor, and when he arrived, he wasn't polite at all. He started talking in a loud voice and did not pay attention to my concerns. He requested a supervisor, and when he arrived, he wasn't polite at all. He started talking in a loud voice and did not pay attention to my concerns. He really needs to work on his customer service skills. More
by sgil.75
April 23, 2025
They took care of my mom’s car. I don’t live in Arizona but everything went smoothly. I don’t live in Arizona but everything went smoothly. More
by hugoeportillo
Employees Worked With
