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Germain Honda of Surprise - Service Center
Surprise, AZ
564 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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564 Reviews of Germain Honda of Surprise - Service Center
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April 28, 2025
al was fantastic. Cost estimate was accurate , service was completed when promised. He is always very polite and respectful. Why go to the Acura dealership miles away Cost estimate was accurate , service was completed when promised. He is always very polite and respectful. Why go to the Acura dealership miles away , when Germain Honda has techs certified on Acura vehicles and the work can be completed at a lower cost. More
by mkgatct
Verified Customer
April 28, 2025
Service was provided at the time requested. My new service advisor, George, was quick, efficient and courteous. He acknowledged my requested oil change, and recommended a tire rotation, which I My new service advisor, George, was quick, efficient and courteous. He acknowledged my requested oil change, and recommended a tire rotation, which I accepted. When the service was complete, he went over the inspection report with me (everything was good to go!) and I was back on the road ahead of schedule. More
by denn0
Employees Worked With
George Haslerig
April 25, 2025
Nathan was awesome and very easy to call, receive calls, and pickup our Honda Civic and pickup our Honda Civic More
by e44551
Employees Worked With
April 25, 2025
The customer service was very good. George took the time to stay after his scheduled time to leave to explain the service performed. George took the time to stay after his scheduled time to leave to explain the service performed. More
by sistermary912
Employees Worked With
George Haslerig
April 24, 2025
Al Bustamante was very professional and helpful. I also want to give a shout-out to Dave McKee. We have had our Honda for many years and are definitely Honda enthusiasts. Germain Honda is the best; I also want to give a shout-out to Dave McKee. We have had our Honda for many years and are definitely Honda enthusiasts. Germain Honda is the best; thank you! More
by drdavog
Employees Worked With
April 24, 2025
Kristina was friendly and professional when my teenage kids brought their vehicles for routine maintenance appointments. We will continue to use this Honda Service Dept. kids brought their vehicles for routine maintenance appointments. We will continue to use this Honda Service Dept. More
by payneaz
Employees Worked With
April 24, 2025
Servicing is an easy process. Agent is cheerful and friendly. Plenty of room in the waiting room. Agent is cheerful and friendly. Plenty of room in the waiting room. More
by rafa3083
Employees Worked With
April 24, 2025
Customer service was good. They kept me informed about the progress and what was needed. They got me out in time for my next appointment. They kept me informed about the progress and what was needed. They got me out in time for my next appointment. More
by melodypahel
Employees Worked With
