Germain Honda of Surprise - Service Center
Surprise, AZ
564 Reviews of Germain Honda of Surprise - Service Center
al was fantastic. Cost estimate was accurate , service was completed when promised. He is always very polite and respectful. Why go to the Acura dealership miles away Cost estimate was accurate , service was completed when promised. He is always very polite and respectful. Why go to the Acura dealership miles away , when Germain Honda has techs certified on Acura vehicles and the work can be completed at a lower cost. More
Service was provided at the time requested. My new service advisor, George, was quick, efficient and courteous. He acknowledged my requested oil change, and recommended a tire rotation, which I My new service advisor, George, was quick, efficient and courteous. He acknowledged my requested oil change, and recommended a tire rotation, which I accepted. When the service was complete, he went over the inspection report with me (everything was good to go!) and I was back on the road ahead of schedule. More
Nathan was awesome and very easy to call, receive calls, and pickup our Honda Civic and pickup our Honda Civic More
The customer service was very good. George took the time to stay after his scheduled time to leave to explain the service performed. George took the time to stay after his scheduled time to leave to explain the service performed. More
Al Bustamante was very professional and helpful. I also want to give a shout-out to Dave McKee. We have had our Honda for many years and are definitely Honda enthusiasts. Germain Honda is the best; I also want to give a shout-out to Dave McKee. We have had our Honda for many years and are definitely Honda enthusiasts. Germain Honda is the best; thank you! More
Kristina was friendly and professional when my teenage kids brought their vehicles for routine maintenance appointments. We will continue to use this Honda Service Dept. kids brought their vehicles for routine maintenance appointments. We will continue to use this Honda Service Dept. More
Servicing is an easy process. Agent is cheerful and friendly. Plenty of room in the waiting room. Agent is cheerful and friendly. Plenty of room in the waiting room. More
Customer service was good. They kept me informed about the progress and what was needed. They got me out in time for my next appointment. They kept me informed about the progress and what was needed. They got me out in time for my next appointment. More