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Germain Honda of Surprise - Service Center
Surprise, AZ
580 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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580 Reviews of Germain Honda of Surprise - Service Center
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April 08, 2025
Professional, clean and accurate! It is a great dealership to work with. They tell you up front what they are going to do and how long it will take. It is a great dealership to work with. They tell you up front what they are going to do and how long it will take. More
by kensuzaxford
Verified CustomerEmployees Worked With
George Haslerig
April 08, 2025
Your crew is prompt , professional and responsible. That is all that I can expect from an auto service department. That is all that I can expect from an auto service department. More
by cjshull
Employees Worked With
April 08, 2025
On 03/24/25 I sent a text message to Robert about bringing my vehicle in for a recall. Robert texted me back later that day and said the part had been ordered. I haven't heard a word since then. What bringing my vehicle in for a recall. Robert texted me back later that day and said the part had been ordered. I haven't heard a word since then. What's up? More
by lkwred1950
Employees Worked With
Levi who is no longer there.
April 07, 2025
Clean, and efficient. Very happy with the outcome , plus they finished the job ahead of time!! Very happy with the outcome , plus they finished the job ahead of time!! More
by patntrace
Employees Worked With
April 07, 2025
Robert provides very good service Knowledgeable and helpful Remembers your name and why you are there helpful Remembers your name and why you are there More
by nickyharward
Employees Worked With
April 07, 2025
I was charged $885 for 2 hours of labor to fix the A/C. Also, the inspection sheet showed that both my engine and in cabin air filters were dirty and needed to be replaced. I replaced both filters 2 weeks Also, the inspection sheet showed that both my engine and in cabin air filters were dirty and needed to be replaced. I replaced both filters 2 weeks ago. I know labor rates are always inflated, but this is over the top. Telling me my filters are dirty is just shady business trying to get more money. More
by mavid20
Employees Worked With
April 07, 2025
Kristina is kind, friendly, and helpful with getting my warranty suv issue resolved. Im so grateful for all her help. warranty suv issue resolved. Im so grateful for all her help. More
by pamala08
Employees Worked With
April 07, 2025
Professional Predictable Proficient I have no more to write in this segment if you don't mind write in this segment if you don't mind More
by cllang
Employees Worked With
April 07, 2025
Took longer than expected but was otherwise perfect. I would recommend this dealership for servicing. I would recommend this dealership for servicing. More
by grblanes
Employees Worked With
April 07, 2025
Robert was very professional and acknowledgeable. His assistance and customer service was beyond outstanding. Made the experience smooth, made sure we were taken care of. His assistance and customer service was beyond outstanding. Made the experience smooth, made sure we were taken care of. More
by ellisohana
Employees Worked With
