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Germain Honda of Surprise - Service Center
Surprise, AZ
575 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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575 Reviews of Germain Honda of Surprise - Service Center
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April 11, 2025
Came in to have the recalled fuel pump replaced and a B 1 2 service. Robert Solis handled everything for me including getting me a ride home and back. He went through all of the details of the service and wh 2 service. Robert Solis handled everything for me including getting me a ride home and back. He went through all of the details of the service and what will be needed soon and gave me the cost so that I can plan for it. More
by lee
Verified CustomerEmployees Worked With
April 11, 2025
Did my repair much faster than estimate. Explained their work clearly. Didn't feel like they were twisting my hand to pay for unneeded repairs, very appreciated. Explained their work clearly. Didn't feel like they were twisting my hand to pay for unneeded repairs, very appreciated. More
by jjlehrack899
Employees Worked With
April 10, 2025
Robert was excellent. He showed us pictures of what needed to be repaired, he ensured the price we were quoted was delivered, and was very friendly. I find few service pro He showed us pictures of what needed to be repaired, he ensured the price we were quoted was delivered, and was very friendly. I find few service professionals I trust, and he has earned my trust. More
by rob.umbaugh
Employees Worked With
April 08, 2025
The service department performed all maintenance items that I requested. My Ridgeline also had a recall that was repaired. I’m satisfied with the work performed on my truck. that I requested. My Ridgeline also had a recall that was repaired. I’m satisfied with the work performed on my truck. More
by mikepershingcurtis
Employees Worked With
April 08, 2025
Professional, clean and accurate! It is a great dealership to work with. They tell you up front what they are going to do and how long it will take. It is a great dealership to work with. They tell you up front what they are going to do and how long it will take. More
by kensuzaxford
Employees Worked With
George Haslerig
April 08, 2025
Your crew is prompt , professional and responsible. That is all that I can expect from an auto service department. That is all that I can expect from an auto service department. More
by cjshull
Employees Worked With
April 08, 2025
On 03/24/25 I sent a text message to Robert about bringing my vehicle in for a recall. Robert texted me back later that day and said the part had been ordered. I haven't heard a word since then. What bringing my vehicle in for a recall. Robert texted me back later that day and said the part had been ordered. I haven't heard a word since then. What's up? More
by lkwred1950
Employees Worked With
Levi who is no longer there.
April 07, 2025
Professional Predictable Proficient I have no more to write in this segment if you don't mind write in this segment if you don't mind More
by cllang
Employees Worked With
April 07, 2025
Took longer than expected but was otherwise perfect. I would recommend this dealership for servicing. I would recommend this dealership for servicing. More
by grblanes
Employees Worked With
