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Germain Honda of Surprise - Service Center
Surprise, AZ
556 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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556 Reviews of Germain Honda of Surprise - Service Center
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June 06, 2025
Service completed in a timely manner. Service rep, Robert, very friendly and helpful. Waiting area very clean & comfortable. Service rep, Robert, very friendly and helpful. Waiting area very clean & comfortable. More
by michaelgeer39
Verified CustomerEmployees Worked With
June 05, 2025
Kristine is exceptional. Wouldn’t consider going elsewhere for Honda Service. You can tell she has your best interests by the way she treats you and your cars repair needs Wouldn’t consider going elsewhere for Honda Service. You can tell she has your best interests by the way she treats you and your cars repair needs. More
by courtice0
Employees Worked With
June 05, 2025
Kevin Proo was my service adviser and he did a great job explaining me everything. He also had a follow up call and offered help if there was any issues. explaining me everything. He also had a follow up call and offered help if there was any issues. More
by SWAPNIL
Employees Worked With
Kevin Proo
June 04, 2025
They 6 services I got seemed to go well. It was good, only problem was my key sensor was disconnected during maintenance and they never connected it. So now I can’t lock the car with my car It was good, only problem was my key sensor was disconnected during maintenance and they never connected it. So now I can’t lock the car with my car keys. I thought it was the key battery but no. I need to go by and get them to connect it. It should be something they check when they test drive it. More
by christina.lopez625
Employees Worked With
June 04, 2025
Fast service and knowledge staff. Car was washed and services were explained in detail after the visit. Car was washed and services were explained in detail after the visit. More
by cjd1973
Employees Worked With
June 04, 2025
The service department is fantastic. Nathan, my service advisor is excellent. Additionally, the sales department is probably the best I have dealt with. Nathan, my service advisor is excellent. Additionally, the sales department is probably the best I have dealt with. More
by damatoman2001
June 03, 2025
Robert Solis at the Service Department is professional and extremely helpful with my service. He takes care ensuring that we are fully satisfied with the service received on our Honda. Thanks! and extremely helpful with my service. He takes care ensuring that we are fully satisfied with the service received on our Honda. Thanks! More
by MACxMAC
Employees Worked With
June 03, 2025
The recall correction for my Odyssey was fast and I believe thorough. It was done faster that the time than I was advised it would be. The service advisor was very courteous, keeping me informed. believe thorough. It was done faster that the time than I was advised it would be. The service advisor was very courteous, keeping me informed. More
by berlynranch
Employees Worked With
June 03, 2025
Germain Honda has been doing a fine job with our CR-V. Al Bustamante is our service advisor and has been very helpful explaining our service needs. When we needed to do some additional work he got us a ri Al Bustamante is our service advisor and has been very helpful explaining our service needs. When we needed to do some additional work he got us a ride to one of the restaurants near by so we could have lunch. It has been a good experience having our service done at Germain. More
by qrcsd
