Gerald Subaru of North Aurora

Sales person sold me a car that wasnt fully inspected 3 weeks later airbag light came on Went and talk to Darell smiled in my face and and nothing after taking it to another dealer and have them inspec it weeks later airbag light came on Went and talk to Darell smiled in my face and and nothing after taking it to another dealer and have them inspec it like my lawer told me to do ran the date on when the light actually came on now there legal action that going take place I wouldnt buy nothing again from and Gerald Dealership there name means nothing More

The Service Dept was great! Very friendly service reps, Kayla was very helpful, she told me exactly what the techs would be doing, the price and about how long it would take. Very friendly service reps, Kayla was very helpful, she told me exactly what the techs would be doing, the price and about how long it would take. My vehicle was done when promised, and they have a very clean facility. Over all another great experience! More

Professional, personable, great interaction from everyone in the dealership Knew me and knew the product in the dealership Knew me and knew the product More

The service department was very helpful and professional. The whole team was great, and my Subaru is running really well. The whole team was great, and my Subaru is running really well. More

The salesman and finance people were professional and helpful. It felt like we were on the same team. helpful. It felt like we were on the same team. More

The deal went smooth and the customer service was great I would highly recommend this dealer would highly recommend this dealer More

You had the vehicle I was looking for. Dan Mucci (my salesman) was very friendly answered all my questions and concerns. We were greeted at the door by him and from that point on we were w Dan Mucci (my salesman) was very friendly answered all my questions and concerns. We were greeted at the door by him and from that point on we were well taken care of. On the closing side of the deal it was probably the fastest I’ve ever went through. Even though it was fast it was very thorough and well explained. The Gentleman that helped in the process was extremely help full and friendly as well. It was the best experience I’ve had purchasing a vehicle. More

Everyone at this dealership is so nice and helpful! Denzel Valenti and his team are fantastic! Keep up the great work! Denzel Valenti and his team are fantastic! Keep up the great work! More

I came in and was able to test drive a car, then go home to think about it. No pushing to purchase right then. I was able to think about it without the pressure of a salesperson. When I came back to buy to think about it. No pushing to purchase right then. I was able to think about it without the pressure of a salesperson. When I came back to buy, it went smoothly and better than other experiences I've had in the past. More

The whole experience was a very positive experience. From the first day placing the order for car Brian M. was so helpful, patient, and informative. Even with me changing my mind on some things Brian wa From the first day placing the order for car Brian M. was so helpful, patient, and informative. Even with me changing my mind on some things Brian was great. It was amazing that he was not pushy at all and just gave me information so I could make my own informed decision. Nicole also made the finance process so easy and quick. She was well informed since I live out of state and had all of that paperwork ready to go. Lastly so thankful for Tama for the suggesting I come to Geralds for my new car More