Gerald Subaru of North Aurora

Denzel was a joy to work with when buying my new 2014 Subaru Forester. He was very knowledgeable about all the features. This is the 4th Forester I have purchased from Gerald. This was the best car bu Subaru Forester. He was very knowledgeable about all the features. This is the 4th Forester I have purchased from Gerald. This was the best car buying experience I have had all because of Denzel. More

Eric Z was amazing. We got a car from him in August so when I totaled my car I knew right away who I would be going to see. We got a car from him in August so when I totaled my car I knew right away who I would be going to see. More

They treated me like family. Jasper went beyond the call not just in dropping me off at home while the car was being repaired but in taking an extra trip to bring me back my forg Jasper went beyond the call not just in dropping me off at home while the car was being repaired but in taking an extra trip to bring me back my forgot house keys attached to the car key. More

Our salesperson Daniel Mucci was helpful and informative. He made what often is an unpleasant experience more enjoyable. He made what often is an unpleasant experience more enjoyable. More

Extremely friendly staff. I felt at home as if I was amongst long-time personal friends. Eleain and Jay were extremely knowledgeable about the cars and helped me to pick the o I felt at home as if I was amongst long-time personal friends. Eleain and Jay were extremely knowledgeable about the cars and helped me to pick the one that best suited me and my budget. They went above and beyond to help me feel at home in my new car. They showed me how to use the app to maximize my experience with the car, and they enthusiastically helped me explore the new intrinsic features of my car so I'm ready to hit the road in comfort and style. More

Service was amazing and tailored to my individual needs. I am a first-time Subaru customer and I was not disappointed. Would highly recommend this dealer and Subaru to everyone! I am a first-time Subaru customer and I was not disappointed. Would highly recommend this dealer and Subaru to everyone! More

They have friendly service, gave a good explanation plus quote of work needed and future service to consider, quick service, and they were ready at the appointment time I scheduled. Also, I appreciate the f quote of work needed and future service to consider, quick service, and they were ready at the appointment time I scheduled. Also, I appreciate the free car wash! More

Had a great experience buying my first outback from Jack- he was great in answering my questions and helping me get the right vehicle for my family and me! he was great in answering my questions and helping me get the right vehicle for my family and me! More

My first service and it was an excellent experience. Got in on time, and it took exactly the amount of time they said it would. Waiting area was nice, staff was great Got in on time, and it took exactly the amount of time they said it would. Waiting area was nice, staff was great More

As always, my experience was excellent. I feel that anyone that I speak with no matter their job, or responsibilities listens and provides an answer or direction to the person I need to tal I feel that anyone that I speak with no matter their job, or responsibilities listens and provides an answer or direction to the person I need to talk to and ensures that I have an answer. Everyone is pleasant, professional, has a sense of humor and respect for the customers. My Forester provides me with a safe and convenient travel and transportation. I have known Mark Jillich from his time as a Service Manager at the Gerald Nissan dealership. Mark and the staff that I have met Kayla and Daniel all come across as professional down to earth people. Any issue(s) are addressed with an understanding of minimal impact to me. Thank you. More