Gerald Subaru of North Aurora

Excellent service department. Friendly professional and knowledgeable. Very satisfied, every time. Awesome diagnostics and fast repair. Highly recommended. Friendly professional and knowledgeable. Very satisfied, every time. Awesome diagnostics and fast repair. Highly recommended. More

Best car buying experience ever! Courteous, prepared, clean; I felt so comfortable and welcome the entire time I was there. Test drove a car within two mins of getting through the do Courteous, prepared, clean; I felt so comfortable and welcome the entire time I was there. Test drove a car within two mins of getting through the door that was opened upon my arrival. They even saved the exact car I was looking for knowing I was coming in for the appt. More

Probably the best car buying experience we ever had. Did not feel pushed at all. We had Big Jon as our salesman and all I can say is that he is PHENOMENAL at what he does. He explained EVERYTHING on the Did not feel pushed at all. We had Big Jon as our salesman and all I can say is that he is PHENOMENAL at what he does. He explained EVERYTHING on the car and how everything works. We absolutely LOVE our new Crosstrek! More

Staff is very friendly and knowledgeable. Waiting area is also very clean and nice! Will be back! Waiting area is also very clean and nice! Will be back! More

Customer service is great and the waiting area is very comfortable. I love my car. comfortable. I love my car. More

Excellent service, courteous staff, nice option for split payments on maintenance, efficient repairs, all-around great dealership! payments on maintenance, efficient repairs, all-around great dealership! More

Daniel and the team made an extensive repair as painless as possible. It took a few weeks just to get the required part, but during that time I was regularly updated. When the part was finally acquired, ser as possible. It took a few weeks just to get the required part, but during that time I was regularly updated. When the part was finally acquired, service was swift. Also, having a loaner vehicle for the entire period made things a lot easier for me. More

Interacted with a lot of the staff, and found everyone to be incredibly friendly and professional. From the process of learning about the cars & test drive, to the sales and delivery process I felt Gerald S be incredibly friendly and professional. From the process of learning about the cars & test drive, to the sales and delivery process I felt Gerald Subaru gave me an "easy button"! Very happy from start to finish! More

I bought the extended warranty, which is still in effect. The car is leaking somewhere and no one can figure it out. The Subaru dealer is saying that no matter what it is, the extended warranty won't fix i The car is leaking somewhere and no one can figure it out. The Subaru dealer is saying that no matter what it is, the extended warranty won't fix it. They also said that I don't know what I'm talking about and should just do what they say. And they love to overcharge me whenever possible. I just don't see how people can say nice things about this location. It's offensive and won't help with anything. More

I dealt with Michael Barry. Went in for my 10k service. Everything went smoothly and efficiently. Went in for my 10k service. Everything went smoothly and efficiently. More