Back

Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

Directions

By Type

1,664 Reviews of Gerald Hyundai

June 22, 2021

Go see them. Ask for Nick he will work hard to make sure you get what you want. Mike the GM was also very nice and explained the process extremely well. More

by Tmdbrooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fisnik Shala, Elson Dema
Jun 25, 2021 -

Gerald Hyundai responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Mike Chino General Manager Gerald Hyundai

June 19, 2021

Excellent friendly service as usual.They take the Excellent friendly service as usual. They take the “dealer experience” to a new level. Car was finished on time as estimated. Extremely happy with More

by Tucson Mike
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jaybee
Jun 23, 2021 -

Gerald Hyundai responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

June 18, 2021

Pete was awesome and made the process painless. With just one visit to the dealership, he made sure car was available and ready to take home. More

by fdgelec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Mendoza
Jun 23, 2021 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

June 17, 2021

My wife and I had a great experience buying a new Sonata. We got a great deal and had a wonderful salesman, Gino. We look forward to years of great service. More

by Malorny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Tzampazis
Jun 22, 2021 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

June 16, 2021

Service people were very helpful and pleasant. Just to get this appointment changed took 3 phone calls with almost a month's notice. Hope you can get more technicians to better staff your service departm More

by nickcarter1104
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Jun 23, 2021 -

Gerald Hyundai responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mike Chino General Manager Gerald Hyundai

June 15, 2021

We truly appreciated the efficiency, transparency and let’s get it done with a smile attitude. Definitely coming back to Gerald Group for future auto purchases. Thanks to Gil very much. More

by Pat Shetty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, Gilbert Nathan, Larry Persico
Jun 21, 2021 -

Gerald Hyundai responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

June 05, 2021

Very easy to deal with. Nik and his team were great! Great price. The ease was very much appreciated. Thank you Gerald team for everything. More

by cblasko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin, Alex Kapouranis, Fisnik Shala
Jun 09, 2021 -

Gerald Hyundai responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Mike Chino General Manager Gerald Hyundai

June 04, 2021

Alexis was amazing to work with! He was extremely straight forward and no gimmicks. My whole experience at Gerald was one that will easily make me a customer for life. If you are looking for an enjoy More

by nlibman22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Carmona, Aurelio Estrada
Jun 09, 2021 -

Gerald Hyundai responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Mike Chino General Manager Gerald Hyundai

May 31, 2021

As always, the service department was exceptional! Friendly and spot with time. I have never had a problem with the service department staff. Highly recommended! More

by jayandmychelle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Jun 01, 2021 -

Gerald Hyundai responded

Jay and Mychelle, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Mike Chino General Manager Gerald Hyundai

May 28, 2021

Very bad service , they sold a car with honked parts their insurance does not cover. bad customer serviceeee Not recommend . Never help with my car. More

by Ley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Langton
...
16
...