Gerald Hyundai
North Aurora, IL
Filter Reviews by Keyword
By Type
1,664 Reviews of Gerald Hyundai
It was a great experience working with sunny and dany they were both so helpful with me through out my whole time there.. Would defitnatley recommend family and friends there just because of there overal they were both so helpful with me through out my whole time there.. Would defitnatley recommend family and friends there just because of there overall knowledge of the cars there but also cause they are so helpful! Thanks again guys for the help!! More
Like most people, I love driving a new car, BUT I have always hated the experience of the purchase ---- I hate all the games you have to go through to purchae a car. This is the first time I purchased a always hated the experience of the purchase ---- I hate all the games you have to go through to purchae a car. This is the first time I purchased a car when I truly felt everyone was there to help us. They truly did everything to satisfy our needs. They took the time to ask what we wanted. They didn't try to upsale. At one point when they saw we were struggling with the cost, they even showed us a less expensive car and didn't push for the one with more features. (We did end up with the one with more features). They were friendly, courteous, and helpful - very helpful. I have always felt that the sales people double talked us and I never knew if we ended up with what we bargained for. NOT this time. We walked out very comfortable with our purchase, and happy with it. John was our salesman and he did a wonderful job. Fabian was the manager on duty and he also was extremely friendly and helpful ---- not the typical "let me get manager and see what he can do". It wasn't that at all. Just friendly helpful and courteous people. And Eddy was the finance man we talked with. He, too, did a great job. He took the time to explain everything, never trying to be pushy. Oh, and I have to add that when I called in to ask a question, Dany answered and was also very helpful. All in all this was a wonderful experience, and I will gladly recommend the dealership and these people. Thank you all. More
Very pleasant experience! Which most of the time is not the case when buying a car. Both Peter and Ed went out of their way to make sure I was happy and the process of purchasing a car from Gerald Hyundai the case when buying a car. Both Peter and Ed went out of their way to make sure I was happy and the process of purchasing a car from Gerald Hyundai was an enjoyable one. I will be recommending Gerald Hyundai to my friends and family! More
Great Service. Understood quickly our needs and provided excellent information about the car. Very knowledgeable and customer oriented. After Sales followed up on our needs and if everything was ok. This excellent information about the car. Very knowledgeable and customer oriented. After Sales followed up on our needs and if everything was ok. This was greatly appreciated. More
Good experience overall. Dany responded quickly to my internet inquiry regarding the Elanta. He was knowledgeable about the car and worked with us to get the lease done in a short amount of time. internet inquiry regarding the Elanta. He was knowledgeable about the car and worked with us to get the lease done in a short amount of time. More
Bought a new Elantra from Gerald. Augie, my sales guy, was great. I was shopping over the internet, and he sent me a message or called me every day to make sure there wasn't anything else he could do. I g was great. I was shopping over the internet, and he sent me a message or called me every day to make sure there wasn't anything else he could do. I got a great price, and I love the lifetime warranty from Gerald. More
As far as my rating of only 4 for quality of work: there were some scratches on the hood of the car, (I know that it came from another dealership so I don't blame Gerald for that at all) when the shop buffe were some scratches on the hood of the car, (I know that it came from another dealership so I don't blame Gerald for that at all) when the shop buffed out the scratches for me they did a horrible job of either over buffing or simply forgot to do the "swirl remover" stage of buffing and there are nasty swirl marks all over my hood now and it really bothers me. As far as my 4 rating for price: I wanted to agree on a total price of the vehicle and Mike kept switching me to payments. I didn't like that because I know the trick with the payments. However, despite my knowing better, I ended up falling for the payments trick anyways thanks to my wife rushing me. In looking at the end numbers, I feel like they basically took my trade in off of me for a third of the price they offered me because of the mark up on the total price for my purchase. I shouldn't have rushed... More
Worked very hard to ensure that I would be able to receive the car that I wanted. Since this was my first new car purchase, they worked diligently with the bank and spent alot of time explaining the p receive the car that I wanted. Since this was my first new car purchase, they worked diligently with the bank and spent alot of time explaining the process to me. Also, they made sure I was comfortable with all of the features of the car before they let me drive off the lot. More
I've got to say this was the best salesman, dealership, I've got to say this was the best salesman, dealership, and initial service I've ever had..Best price from all the dealers around I've got to say this was the best salesman, dealership, and initial service I've ever had..Best price from all the dealers around More
The salesmen are wonderful! Extremely friendly and not pushy about selling a car, which was a refreshing experience. I would highly recommend Gerald to anyone looking for a car!! pushy about selling a car, which was a refreshing experience. I would highly recommend Gerald to anyone looking for a car!! More