Gerald Hyundai

Gil was the best he found us a model that was in very short supply other dealer's promised but Gil delivered and at a price far below the others. Go to Gerald Hyundai and ask for Gil tell him Jim and Ca short supply other dealer's promised but Gil delivered and at a price far below the others. Go to Gerald Hyundai and ask for Gil tell him Jim and Carol sent you and they love their new Santa Fe. More

I was in no hurry to purchase a car. The first time I walked into the dealership, I met Mike Stoffle. He listened to what I had to say and never tried to push me in any direction. I probably made 4 or mo walked into the dealership, I met Mike Stoffle. He listened to what I had to say and never tried to push me in any direction. I probably made 4 or more trips to the dealership as I was narrowing my choices and deciding what I wanted. On those visits, Mike gave me all the time I needed and answered every question that I had. When it came time to buy, I gave Mike the first chance to find exactly what I wanted. At first, they did not have the car that I wanted on the lot, however , Mike and the rest of the team worked hard to find my car. I was provided a loaner vehicle until they could get my car onto their lot. When I sat down for all the paperwork, Eddie Sparti did a great job of going through all the finance paperwork with me and I felt very comfortable and satisfied when I drove off the lot. Great Job More

The sales man was not pushy, Alex was so friendly and easy to work with. Overall amazing car buying experience. I highly recommend them, the price and car were great!. easy to work with. Overall amazing car buying experience. I highly recommend them, the price and car were great!. More

My visit to Gerald Hyundai was a great experience. Gilbert Nathan's customer service and knowledge of product was outstanding. Mike Chino also went out of his way to make sure my buying experience wa Gilbert Nathan's customer service and knowledge of product was outstanding. Mike Chino also went out of his way to make sure my buying experience was easy and a good one! I love my Sonata and Gilbert and Mike! More

This dealership was superb!. They went over and beyond what customer service is about. Mike Chino and Dean, a new young salesman went out of their way for us to locate a car that was over 300 miles away. what customer service is about. Mike Chino and Dean, a new young salesman went out of their way for us to locate a car that was over 300 miles away. Dean, ended up driving himself to pick it up. We were treated like family. We were welcomed into the dealership and everyone was friendly and warm. The dealership has hard working people with very strong work ethics which is easily visible. We really appreciate all the efforts that were put into getting the new car we were looking for. They would not let us settle for anything less. Thanks much. We also love the quality of the Hyundai Tucson. This is our second Hyundai in 12 years. More

Was very impressed with the level of service and friendliness of sales/finance associates. Would definitely recommend this dealership/salesman to anyone looking for a new car! friendliness of sales/finance associates. Would definitely recommend this dealership/salesman to anyone looking for a new car! More

Mike worked extremely hard to find the vehicle I was looking for. And the price I was willing to pay. He found our garnet red 2013 Tucson GLS and picked it up himself from another dealer. Mike and Fabia looking for. And the price I was willing to pay. He found our garnet red 2013 Tucson GLS and picked it up himself from another dealer. Mike and Fabian remained respectfull and professional through the whole deal. As I can be a very demanding person on price. If your looking for a new Hyundai see Mike Johnson. Thanks again. More

First off Frank Laurenzana was great person to buy a car from. I would recommend any of my friends and family to him. All the way through he made sure we were taken care of and felt at ease. He found wha from. I would recommend any of my friends and family to him. All the way through he made sure we were taken care of and felt at ease. He found what we needed and what met our budget. I am a sales man myself and i felt no need to be on the defensive side when he was showing us cars. We bought our tuscon because of Frank. We went in only to shop around and after talking to frank, me and my wife decided that we did not need to shop any further. I am more than happy to to put my wife who is due with our first child in two months in our new car and feel safe knowing that gerald is baking my new tuscon. So thanks again Frank Laurenzana and geralds sale team. Thank You, Josh More

Alex was very helpful n friendly. Since our visit, we always contact him if need any help regarding our new car. The service is excellent and we highly recommend them. Thank you always contact him if need any help regarding our new car. The service is excellent and we highly recommend them. Thank you More

My previous car was a Toyota Camry LE (2002), which lasted until last Monday, April 1st. I knew a car purchase was in the near future because the Camry lasted me 230K miles. In addition, the rotors w lasted until last Monday, April 1st. I knew a car purchase was in the near future because the Camry lasted me 230K miles. In addition, the rotors were starting to go. I was also experiencing an issue with the car...when I accelerated too quick, the engine would make a revving sound and it took a while for the car to catch up and accelerate. I started to think this was the transmission, which is definetely something I wasn't willing to put a minimum of $2K into to fix, especially when I could easily put a down payment on a new/used car for $1K more. After taking the car into my mechanic that day, I was right with my assumption...the transmission was shot, car wasn't even driveable---time to shop! After taking a few test drives between the Honda CRV (2012), Toyota RAV4 (2013), and Hyundai Tucson (2013), I liked the smooth ride and pick-up of the Tucson...and the vehicle was right within my wife's and my budget. My wife and I decided to look into the Aurora Gerald Hyundai location due to a referral, my Aunt Marion had purchased a Sante Fe within the past year. She worked with Mike Stoffle and met with Doug Gerald as well. My father-in-law and I made an appointment and met with Mike last Friday, April 5th to see if the dealership had the right color, features, and price of the Tucson my wife and I were looking for. We had STRICT expectations of budget, what we'd put down, and interest expectations, looking for the MOST competitive values/prices the dealership could give. Throughout our experiences (my father-in-law, wife, and myself) with Mr. Stoffle, we were satisfied with his kind demeanor and open-ness to do the best he could with the sale and relationship. At first, my father-in-law and I were so focused on meeting the monthly payment and down payment criteria, that we didn't address whether Mike offered any amount off MSRP or list price of the car...my wife and I were still beyond our budget, which was set for us to be $22-24k total (license, title, doc fee, taxes). My father-in-law and I felt "tricked" that Mike didn't address this with us, knowing very well our budget criteria, etc. Later that afternoon, when my father-in-law called Mike via his cell, they eventually came to an agreement on bumping off an additional $1000 from the original list price (which was $24, 625), dealt to $23, 625. Unfortunately, the only way Mike would succomb to the price was for my father-in-law to threaten to "walk away" from the sale. On Saturday, April 6th, my wife, Valerie, and I went to the dealership that morning to finalize the paperwork, my wife's credit check, etc. Our credit was average, so we weren't able to get the floor 3% rate that we wanted...but we got in the low 4 percentile, which was ok. The dealership was competitive in shopping around for the best financing, in which, overall, we were satisfied. Mike stuck to his promise, re-writing the paperwork to reflect the #1000K deduction, which also adjusted taxes, doc fee, etc. Valerie and I then met with Eddie to iron out the details of our financing paperwork. He offered some additional warranties, which included the "wrap" warranty and the interior coverage warranty-that way we were covered on almost EVERYTHING. Originally, we weren't going to take it, due to Eddie's initial offer taking my wife and I out of our budget expectations...but he budged, brought our montly payment down to what was comfortable AND the interest...SOLD. In the end, we had a good experience with the dealership, Mike Stoffle, and Eddie. They were able to work beyond our obstacles and adjust prices, rates, etc to what was comfortable. Out the door, we spent a little over our budget price, but in the end, we ended up with a great vehicle and felt the extra warranties were a good decision for the value. No issues so far...knock on wood. More