Back

Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

Directions

By Type

1,664 Reviews of Gerald Hyundai

December 28, 2013

We needed a new car, so we looked at Hyundai since a few of our family members have them and really like them. Brenden and Mike were very courteous along with very knowledgeable. We would definitely recomme More

by Moesmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Brenden Hurd
Dec 30, 2013 -

Gerald Hyundai responded

Thank you for leaving us this review. We are glad we could provide you with such courteous and helpful service. We hope to see you back in again soon! Take care. Sincerely, Mark Phillips, General Sales Manager, mphillips@geraldauto.com

December 28, 2013

Brendan was very kind to my wife and I. He was easy to get along with, attentive to us even though the dealership was obviously busy that day. He very clearly laid out the cost of each part of the sale. H More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Dec 30, 2013 -

Gerald Hyundai responded

Thank you for leaving us this review. We are happy to hear you found Brendan to be so helpful during your visit. We hope you are loving your new car. If there is anything else we can do for you please feel free to contact us or stop in any time. Take care. Sincerely, Mark Phillips, General Sales Manager, mphillips@geraldauto.com

October 02, 2013

I shopped online all the Hyundai dealers within 100 miles of my home in Wisconsin. The best true car price was offered by Gerald, so I initiated email discussions with Tony Scaglione. Several local dealers More

by DarrellFromWI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Gjinolli, Michael Chino, Tony Scaglione, Nick Smiley
Oct 03, 2013 -

Gerald Hyundai responded

We are grateful for the distance you traveled to our dealership and the opportunity to do business with you. Thank you for taking the time to share your entire shopping experience with us and future buyers. We take pride in the honest service we provide our customers; you won't find any surprises here! It is pleasing to know our team was able to provide the service you needed and even exceeded your expectations. Congratulations on your new Sonata and thanks again for choosing Gerald Hyundai! We look forward to the next time we may be of service. Take care, Mark Phillips, General Sales Manager mphillips@geraldauto.com

September 25, 2013

The staff was great to work with. They made sure I was getting the car I was looking for. They did a great job of explaining my options. They even went out of their way to make sure I got the best deal po More

by Pluta1096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Brian York
Sep 26, 2013 -

Gerald Hyundai responded

Your recommendations and 5-star review let us know you truly enjoyed your experience at our dealership and that we are meeting company goals. Thank you for taking the time to share your shopping experience with us as well as future buyers. Congratulations on your new car! We trust it will bring you joy and hassle-free commutes. Please let us know if you need anything else. Sincerely, Mark Phillips, General Sales Manager mphillips@geraldauto.com

September 24, 2013

TONY IS EXTREMELY LOW KEYED. HE NEVER PRESSURED US OR FORCED US TO MAKE A QUICK DECISION. HE WANTS THE CUSTOMER TO BE SATISFIED.HE TREATS HIS CUSTOMERS AS IF THEY WERE FRIENDS OR FAMILY. HE LISTENED TO More

by GRETERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Scaglione
Sep 25, 2013 -

Gerald Hyundai responded

Thank you for the 5-star review! It's rewarding to know you had such a great experience at our dealership and that Tony was so helpful. It sounds like he really contributed to your shopping experience and he will pleased to hear of your compliments. We thank you for the loyalty you have shown our dealership and look forward to taking care of all your automotive needs. If you haven't already, be sure to like and follow us on Facebook and Twitter! We want to keep in touch with our happy customers and you'll find printable service specials on our pages! Safe travels, Mark Phillips, General Sales Manager mphillips@geraldauto.com

September 18, 2013

Like many people I use the Internet to shop and optimize my time. I requested an Internet quote from Gerald and other local Hyundai dealers. I already new what vehicle and options I wanted and dealer cost b More

by Mytige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Tony Scaglione, Nick Smiley, Brian York
Sep 19, 2013 -

Gerald Hyundai responded

Thank you for taking the time to share your experience with us and future buyers. We are encouraged to know you enjoyed your time spent at our dealership and we thank you for giving us a chance to prove ourselves to you. Our customers are our most important priority and we are dedicated to catering to their every need. Your satisfaction in all areas of our dealership is important to us and I'm glad to see you were treated with the respect you deserve. We congratulate you on your new Sonata Hybrid and hope that you enjoy driving it! Should you run into any issues or have any further questions, please do not hesitate to give us a call or stop by. We look forward to working with you again in the future. Best regards, Mark Phillips, General Sales Manager mphillips@geraldauto.com

August 23, 2013

This is by far the best car buying experience I have ever had. I dealt with Tony Scaglione and from the very beginning felt that he was genuine in his interest in helping me get exactly what I was looking fo More

by Lambeau25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Tony Scaglione
Aug 26, 2013 -

Gerald Hyundai responded

It is outstanding to learn that your best car buying experience ever occurred at Gerald Hyundai. Our staff goes above and beyond to make sure our customers are well taken care of and I'm overjoyed to see that this was the case for you. Mike and the rest of the team will be thrilled to hear about another satisfied customer and I hope you will contact us right away with any questions or concerns. Congrats on the new ride and be sure to follow us on Facebook and Twitter to discover great savings from the Service Department and exciting manufacturer news. Have a great week! Sincerely, Nick Smiley, General Manager, nsmiley@geraldauto.com

August 22, 2013

Within the last 30 days, I have purchased two 2013 Hyundai's from Gerald. The first vehicle was a 2013 Santa Fe Sport 2.0T AWD fully loaded. That was 3 weeks ago. I worked with Dany, after contacting More

by jpw77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stoffle, Dany Khochaba, Nick Smiley
Aug 22, 2013 -

Gerald Hyundai responded

First and foremost, we wish to congratulate you on your two awesome new Hyundais. I am over the moon to hear that our staff did such an excellent job with your purchases, as we value customer service above all. Dany and the rest of our team work hard to ensure that each and every one of our customers drives off the lot feeling confident and happy. It is truly magnificent to see that this happened for you (twice!) Thanks again for the star rating and recommendation and please remember that if ever you have questions, we are only a phone call away. Additionally, make sure you're following us on Facebook and Twitter to stay up to date with automotive news and to find terrific service coupons. Have a great day and we will look forward to working with you again. Best, Nick Smiley, General Manager, nsmiley@geraldauto.com

July 19, 2013

Joe Zouvas was our Sales person, he did a Excellent Job showing us the many new features of the Tucson and was VERY patient with us in our sales/buying experience. We would Highly recommend Joe!!! The Gen More

by miss70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smiley
Jul 22, 2013 -

Gerald Hyundai responded

Thank you for sharing your feedback with us. We love hearing from our customers about their experience at our dealership. Hearing that our team provided you with such exceptional service brings us great joy. We look forward to working with you again soon. Regards, Mark Phillips General Sales Manager mphillips@geraldauto.com

June 29, 2013

Tony took the time to let me test drive the cars I was deciding on. He explained all the options and fully answered my questions. He made sure I was choosing a car that was right for me. After the sale More

by gerald_golfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2013 -

Gerald Hyundai responded

Thank you for writing this fantastic review! At Gerald Hyundai, valuing our customers and continuing to offer outstanding customer service will always be our number one priority. We are thrilled to hear that you experienced this same service. Please let us know if there is anything we can do for you in the future. Before your next visit, check us out on Twitter and Facebook; we offer exclusive specials for our likers and followers. Regards, Nick Smiley, General Manager, nsmiley@geraldauto.com

...
148
...