Gerald Ford of North Aurora

Excellent job on my truck. Runs so smooth I thought it was off. Keep up the good work. Runs so smooth I thought it was off. Keep up the good work. More

I had two of my vehicles serviced with a mobile oil change and everything went great! 👍👍 change and everything went great! 👍👍 More

Our experience at Gerald Ford of North Aurora was seamless from start to finish. From the moment Jonathon Woods, our sales consultant, greeted us at the door we knew we were in good hands. Jonathon i seamless from start to finish. From the moment Jonathon Woods, our sales consultant, greeted us at the door we knew we were in good hands. Jonathon is professional, respectful and easy to work with. His knowledge is extensive, he is detail oriented and he truly puts the customer first. We have worked with several sales consultants in the past, and it can be said with confidence that Jonathon is hands down one of the best. We will not hesitate to do business with him in the future. Brian Schwarz, the friendly sales manager, stopped by to introduce himself and to ask if we had any questions. We appreciated that he was there to check on the process and offer support. We also had a great experience with Josh Rodriguez, the business manager that we worked with toward the end of the purchasing process. He was able to answer our questions and respecful of our final purchasing decisions. At the end of the day we walked away with a vehicle that is exactly what we came in looking for. We really can't say enough good things about our experience and the team that assisted us at Gerald Ford, and would recommend them to anyone looking for an enjoyable purchasing experience. More

Service team was responsive and accurate with what they said they would do and what they did. said they would do and what they did. More

Great people to do business with. Fabian our sales representative did an outstanding job. .He’s a very respectful young man and his no pressure approach was appreciated. Tom and Josue Fabian our sales representative did an outstanding job. .He’s a very respectful young man and his no pressure approach was appreciated. Tom and Josue were very knowledgeable and made buying a vehicle fun.. Thank you for a pleasant experience. More

Always love having my vehicles serviced here. Great customer service and they get you in and out. Great customer service and they get you in and out. More

Great customer service very friendly and helpful fast process very detailed instructions helpful with setting up app and controls process very detailed instructions helpful with setting up app and controls More

Frankie was awesome- low pressure and employee caliber brought me back to buy. While other dealers borderline harassed me, Frankie was agreeable to interacting through text instead of other dealers that c brought me back to buy. While other dealers borderline harassed me, Frankie was agreeable to interacting through text instead of other dealers that called me 20 times a day and even got my family members phone numbers somehow and started bothering them! Thanks to Frankie, I was able to get a truck I LOVE instead of one I settled for. Extremely happy with my purchase, and Frankie also responded to questions post-sale instead of other salespeople that just treat you like a dollar sign and don’t want to spend anytime helping after you take the vehicle off the lot. Would highly recommend and would def ask for Frankie. I even recommended this dealership to my own parents, which says a lot. Thanks!!!! More

Hi, a rodent has somehow gotten into my air intake and made a mess of things. Gerald Ford fixed the issue.👍 made a mess of things. Gerald Ford fixed the issue.👍 More

Very knowledgeable, easy and pleasant to work with. Very fair pricing on both our trade-in and our new vehicle. Was recommended to us by our daughter and son-in-law. I’d highly recommend as well! Very fair pricing on both our trade-in and our new vehicle. Was recommended to us by our daughter and son-in-law. I’d highly recommend as well! More