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Gerald Ford of North Aurora

North Aurora, IL

4.7
139 Reviews
Call Dealership (630) 907-3100

208 Hansen Blvd

North Aurora, IL

60542

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139 Reviews of Gerald Ford of North Aurora

July 18, 2024

Great customer service! Never too pushy with adding on additional services, and my vehicle is always complete within a reasonable time. More

by Oroj62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jul 19, 2024 -

Gerald Ford of North Aurora responded

Thank you for choosing Gerald Ford and sharing your positive experience with us! I appreciate your kind words about our customer service and efficient vehicle service. Looking forward to assisting you again in the future. Sincerely, Tom Kastrati General Manager Gerald Ford

July 15, 2024

I was well taken care of. Oscar kept me well informed of the progress of my repairs and my costs. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Jul 17, 2024 -

Gerald Ford of North Aurora responded

Thank you for sharing your positive experience at Gerald Ford! I appreciate your kind words and I am pleased to hear that Oscar provided you with excellent service by keeping you informed throughout the repair process. I look forward to assisting you in the future. Sincerely, Tom Kastrati General Manager Gerald Ford

July 15, 2024

Every time I visit this dealership they take vary good care of me vary professional More

by Esposito172@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosalia garcia
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Jul 17, 2024 -

Gerald Ford of North Aurora responded

Thank you for choosing Gerald Ford and for the 5-star review, I appreciate your feedback! I am thrilled to hear that you had a professional and caring experience with us during your visits. I look forward to assisting you again in the future. Sincerely, Tom Kastrati General Manager Gerald Ford

July 15, 2024

Great transaction in purchasing my used 2023 Ram 1500 truck! My salesperson (Frankie) was awesome. Will do business again with Gerald Ford!!! More

by Dancast524
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Szot
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Jul 17, 2024 -

Gerald Ford of North Aurora responded

Thank you! I appreciate you choosing Gerald Ford for your used 2023 Ram 1500 truck purchase. It's fantastic to hear that Frankie provided you with an awesome experience. I look forward to assisting you again in the future. Drive safely! Sincerely, Tom Kastrati General Manager Gerald Ford

July 10, 2024

Work with their whole staff experience is always fantastic! I have bought 6 vehicles from them in the last 2 years and they have always treaded me with great respect and my time matters to them. More

by Vince
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron salesman, Jeff Gerald, Tom Kastrati
Report | Print
Jul 15, 2024 -

Gerald Ford of North Aurora responded

Thank you for your 5-star review, Vince! We appreciate your loyalty and are thrilled to hear about your fantastic experiences with our staff. We're glad that Aaron and our sales managers have provided you with great service. We look forward to helping you with your future vehicle purchases, both personal and for your business fleet. Thank you for choosing Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

July 10, 2024

The dealership has a full inventory of vehicles, the service department was on time, friendly and very responsive service. More

by Doug Weiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar , Tom Kastrati
Report | Print
Jul 15, 2024 -

Gerald Ford of North Aurora responded

Thank you, Doug, for choosing Gerald Ford and for taking the time to share your experience with us. We're delighted to hear that you found our service department to be timely, friendly, and responsive. At Gerald Ford, we take pride in our full inventory of vehicles and our top-notch service. We look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

July 04, 2024

Excellent job, good staffing. Knows what job ned to be done and very kind, and very good on scheduling. More

by Mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Jul 05, 2024 -

Gerald Ford of North Aurora responded

Thank you, Mustang, for the fantastic 5-star review! We greatly appreciate your kind words about our excellent job, good staffing, and efficient scheduling. At Gerald Ford, we strive to provide exceptional service to all our customers. We look forward to seeing you again soon and assisting with all your automotive needs. Drive safely! Sincerely, Tom Kastrati General Manager Gerald Ford

June 26, 2024

Gerald sales and service is the absolute best. Kane in sales is patient, respectful, and uses no pressure. The sales manager Brian is fantastic. And Larry in service makes sure all work is done ri More

by Mskeniw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry, Kane, and Brian, Tom Kastrati
Report | Print
Jun 27, 2024 -

Gerald Ford of North Aurora responded

Thank you for choosing Gerald Ford and for your kind words about our team! We appreciate your positive feedback and are delighted to hear about your experience with Kane, Brian, and Larry. We strive to provide exceptional service without pressure, and we're glad that was reflected in your visit. We look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

June 19, 2024

Drove in had time to get my oil change also change the cabin filter Larry and the team did a very quick job for me as always I was very place More

by Otisdclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Gazafer
Report | Print
Jun 24, 2024 -

Gerald Ford of North Aurora responded

Thank you for choosing Gerald Ford for your oil change and cabin filter replacement. I'm delighted to hear that Larry and the team provided you with excellent and efficient service. I appreciate your kind review and look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

June 18, 2024

Everyone was so nice and helpful from the sales associate to the finance department. Owner was there and personally greeted and checked in on everyone. More

by jmartinez2912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Arreguien, Jeff Gerald, Tom Kastrati
Report | Print
Jun 20, 2024 -

Gerald Ford of North Aurora responded

Thank you for choosing Gerald Ford and for sharing your positive experience with us. I am thrilled to hear that our team provided exceptional service from sales to finance. I appreciate your kind words and look forward to assisting you again in the future. Sincerely, Tom Kastrati General Manager Gerald Ford

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