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Gerald Ford of North Aurora

North Aurora, IL

4.9
265 Reviews
Call Dealership (630) 907-3100
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208 Hansen Blvd

North Aurora, IL

60542

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265 Reviews of Gerald Ford of North Aurora

April 05, 2026

I have a 2003 Ford Ranger and I was told that had a recall. They contacted me to set up an appointment was very accommodating and did a great job. More

by lauratomsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald
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Apr 06, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Laura! I'm so glad to hear that you had a positive experience with the recall service for your 2003 Ford Ranger. We strive to be accommodating and provide great service. I truly appreciate your feedback, and we look forward to seeing you again for your future automotive needs! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

April 04, 2026

I was treated very professionally even though purchasing an ‘AS IS’ vehicle from this new car dealership. Aaron, my salesperson, made the process straightforward and stressless. Finance office was not pushy More

by jimgerdink
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance officer
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Apr 05, 2026 -

Gerald Ford of North Aurora responded

Much appreciated for this wonderful feedback, Jim! I’m happy to hear that Aaron provided you with a straightforward and stress-free experience while purchasing your ‘AS IS’ vehicle. We take pride in our professionalism and appreciate your feedback about the finance office as well. We look forward to seeing you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

April 03, 2026

Always a wonderful experience. The pickup/delivery service is so nice. Have gone to them for years to buy or maintain my cars. More

by batred2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Apr 03, 2026 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I truly appreciate your loyalty and am thrilled to hear that you've consistently had a wonderful experience with us at Gerald Ford. It's great to know that our pickup/delivery service has made your visits even more convenient. We look forward to assisting you for many more years to come! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

April 01, 2026

Frankie did an awesome job setting me up with my new F150. He asked great questions great questions and put me in exactly what I was looking for. Great experience overall More

by stan_austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis Szot, Tom Kastrati
Report | Print
Apr 02, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Stan! I’m thrilled to hear that you had an awesome experience with Frankie at Gerald Ford while getting your new Ford F150. It's great to know that he was able to understand your needs and find the perfect fit for you. I appreciate your feedback and we look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

April 01, 2026

Was very pleased with GeraldFord Mobil service showed up perfectly on time and did a great job. I will have them for any service I need in future. Nina checked to see if I wanted to use Ford points on the b More

by larrybringle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
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Apr 02, 2026 -

Gerald Ford of North Aurora responded

Thank you for your kind words, Larry! I’m thrilled to hear that you had a great experience with the mobile service and that Nina was able to assist you with using your Ford points. I appreciate your support and we look forward to serving you again in the future. Don't hesitate to reach out for any of your service needs! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

March 18, 2026

Got oil all over my driveway and on my steering wheel, which ended up ruining my gloves. Also didn’t get back to me about a problem with a trim piece. More

by Schlerminator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth and Chris
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March 18, 2026

Jonathan was the best, everything went smoothly and work out great!!!! I will refer a friend. More

by Felemorris22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods , Jeff Gerald, Tom Kastrati
Report | Print
Mar 18, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Fele! I’m thrilled to hear that everything went smoothly and that you had a great experience with Jonathan at Gerald Ford. I appreciate your willingness to refer a friend, and we look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

March 17, 2026

every one great all so helpful answered all questions amount was were I wanted to be or less More

by tjsmainTim McLaughlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Mar 18, 2026 -

Gerald Ford of North Aurora responded

Thank you for your review, Tim! I’m happy to hear you had a great experience and that our team was able to meet your needs. Your satisfaction is our priority. We appreciate you choosing Gerald Ford and look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

March 14, 2026

Excellent job on my truck. Runs so smooth I thought it was off. Keep up the good work. More

by Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Mar 14, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful feedback, Franco! I'm thrilled to hear that your truck is running so smoothly. Your satisfaction is my priority, and I appreciate your encouragement. We look forward to seeing you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

March 13, 2026

I had two of my vehicles serviced with a mobile oil change and everything went great! 👍👍 More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service Customer Service Reps were great!, Jeff Gerald, Tom Kastrati
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Mar 13, 2026 -

Gerald Ford of North Aurora responded

Thank you for your fantastic review, Henry! I'm thrilled to hear that your mobile oil change experience for both of your vehicles went great. I appreciate your trust in Gerald Ford, and we look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

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