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Gerald Ford of North Aurora

North Aurora, IL

4.7
147 Reviews
Call Dealership (630) 907-3100

208 Hansen Blvd

North Aurora, IL

60542

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147 Reviews of Gerald Ford of North Aurora

August 15, 2024

I've always been pleased with their professionalism and efficiency when dealing with the service department. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and Vito
Report | Print
Aug 16, 2024 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I'm thrilled to hear that you’ve always been pleased with the professionalism and efficiency of our service department. I appreciate your support and look forward to assisting you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

August 15, 2024

Very happy with everything! ! Very comfortable waiting for my car!! All people were very kind More

by Smile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Aug 16, 2024 -

Gerald Ford of North Aurora responded

Thank you so much for your kind words! I'm thrilled to hear that you had a comfortable experience while waiting for your car and that our team made a positive impression. At Gerald Ford, I always strive to provide excellent service. I look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

August 13, 2024

I have been buying cars from Gerald Ford since they took over Fox Valley Ford. Very friendly and pleasant sales staff and caring customer service. There service department has a friendly and knowledgeable s More

by willisfl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Provenzano was my salesman and I would reccomend him to my friends., Jeff Gerald, Tom Kastrati
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Aug 13, 2024 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experiences with our sales staff and service department here at Gerald Ford. Our team strives to provide friendly and caring service, and it's great to know that it shows. I appreciate your continued support and look forward to taking care of you and your car in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

August 02, 2024

Very nice people they were very courteous and friendly I like the video of the car being fixed and all the people that participated in fixing my car were excellent. I would recommend your dealership to ever More

by jkeilty2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Report | Print
Aug 02, 2024 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us and that our team provided excellent service while fixing your car. It’s great to know that you enjoyed the video showcasing the process as well. We truly appreciate your recommendation and look forward to serving you and your friends in the future at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

August 01, 2024

Prompt professional courteous informative service work done as described informed about current and future potential issues More

by Mr D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Aug 01, 2024 -

Gerald Ford of North Aurora responded

Thank you for your positive review! We truly appreciate your kind words about our professional and courteous service at Gerald Ford. It’s great to hear that you felt informed about the work done and any potential future issues. We strive to keep our customers in the loop! We look forward to serving you again in the future. Sincerely, Tom Kastrati General Manager Gerald Ford

July 30, 2024

Great service. Nice people. The service dept was very efficient and timely. Explained everything. Awesome. More

by epauga52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Jul 31, 2024 -

Gerald Ford of North Aurora responded

Thank you for choosing Gerald Ford for your vehicle service needs! I am thrilled to hear that you found our service department efficient, timely, and explanatory. I appreciate your kind words and look forward to assisting you again in the future. Sincerely, Tom Kastrati General Manager Gerald Ford

July 29, 2024

Th entire team at Gerald Ford of North were courteous and very professional. Great team! Would recommend them to anyone looking for a new or used car. More

by Bryanlieser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Report | Print
Jul 31, 2024 -

Gerald Ford of North Aurora responded

Thank you for choosing us and for the 5-star review, Bryan! I'm thrilled to hear about your positive experience with our team at Gerald Ford. I appreciate your recommendation, and I look forward to assisting you or your friends with any future car needs. Drive safely! Sincerely, Tom Kastrati General Manager Gerald Ford

July 29, 2024

By far the best dealer around best deals can be done with Aaron and the lifetime warranty is great! 10/10 More

by kdob199
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Jul 31, 2024 -

Gerald Ford of North Aurora responded

Thank you for choosing Gerald Ford and for the fantastic review! I'm thrilled to hear about your positive experience with Aaron and the great deals you found. Our team is proud to offer a lifetime warranty to ensure your peace of mind. I appreciate your support and look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

July 18, 2024

Great customer service! Never too pushy with adding on additional services, and my vehicle is always complete within a reasonable time. More

by Oroj62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Jul 19, 2024 -

Gerald Ford of North Aurora responded

Thank you for choosing Gerald Ford and sharing your positive experience with us! I appreciate your kind words about our customer service and efficient vehicle service. Looking forward to assisting you again in the future. Sincerely, Tom Kastrati General Manager Gerald Ford

July 15, 2024

I was well taken care of. Oscar kept me well informed of the progress of my repairs and my costs. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Jul 17, 2024 -

Gerald Ford of North Aurora responded

Thank you for sharing your positive experience at Gerald Ford! I appreciate your kind words and I am pleased to hear that Oscar provided you with excellent service by keeping you informed throughout the repair process. I look forward to assisting you in the future. Sincerely, Tom Kastrati General Manager Gerald Ford

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