Gerald Ford of North Aurora

Sam was our sales advisor. He was approachable and didn’t try to hard sell the vehicle. He treated my wife with respect and answered her questions. We are new to this dealershi He was approachable and didn’t try to hard sell the vehicle. He treated my wife with respect and answered her questions. We are new to this dealership so we will see how they are after the sale. It one thing to have a positive experience during the sale but do they follow through after the sale?? More

Great car buying experience. Gave me many options and said they’d keep looking till we found a vehicle that fit the desirable criteria we expressed. Gave me many options and said they’d keep looking till we found a vehicle that fit the desirable criteria we expressed. More

Sam, Tom and Aurelio went above and beyond to help me get a new truck! They genuinely care about their customers. a new truck! They genuinely care about their customers. More

100% Recommend Gerald Ford of North Aurora! Phenomenal Vehicle Purchase Experience! The Gerald Ford staff demonstrated a true commitment to complete customer satisfaction. Sales Specialists (Ma Phenomenal Vehicle Purchase Experience! The Gerald Ford staff demonstrated a true commitment to complete customer satisfaction. Sales Specialists (Marlon Salazar and Frankie Szot), Sales Managers (Drin Sulejmani and Brian Schwarz), and General Manager (Tom Kastrati) were all respectful, informative, and accommodating! The entire purchase process was a positive, no pressure, and customer-centric experience. Thanks! Love the new 2025 Explorer ST! 10/10! More

General Manager Tom and team are second to none! Inventory is amazing and their processes simplified for the smoothest tranaction I have experienced while buying a car. Not a "full day event" proce Inventory is amazing and their processes simplified for the smoothest tranaction I have experienced while buying a car. Not a "full day event" process. Showroom is trendy and bright and the property well taken care of. The Salesforce is full of personality and make you feel appreciated and relaxed. More

One of the best car dealership experiences. All staff were very pleasant and professional and definitely care about their Customers. All staff were very pleasant and professional and definitely care about their Customers. More

The service was good. However, I waited from 9:00 to 6:00 p.m. to have my car returned However, I waited from 9:00 to 6:00 p.m. to have my car returned More

Professional, Friendly and Respectful works to accommodate your needs. Kaine Garcia very helpful in meeting your needs. Manager Brian and Finance Rich also there to help. accommodate your needs. Kaine Garcia very helpful in meeting your needs. Manager Brian and Finance Rich also there to help. More

Very courteous staff. Eager to assist. Multiple people caring for me at a time. Kaine was knowledgeable and offered endless information regarding the new truck and trade Eager to assist. Multiple people caring for me at a time. Kaine was knowledgeable and offered endless information regarding the new truck and trade in procedures. Financing seemed a bit confusing as the numbers were coming off the computer differently than agreed upon. Finally Mr. Richard Hideichie started over and it seemed to correct it. Computer glitches?? More

Friendly, knowledgeable, helpful by listening and showing vehicles that applied to my needs and interests, and with out pressure!,They worked for me to get a lower % rate loan. What else, oh yah, I’m looking vehicles that applied to my needs and interests, and with out pressure!,They worked for me to get a lower % rate loan. What else, oh yah, I’m looking forward to steering future car buyers their way with no personal gain except to show my thankfulness and appreciation for all they did on my behalf! More