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Gerald Ford of North Aurora

North Aurora, IL

4.7
147 Reviews
Call Dealership (630) 907-3100

208 Hansen Blvd

North Aurora, IL

60542

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147 Reviews of Gerald Ford of North Aurora

November 29, 2024

Long wait time in poorly ventilated waiting room, have to return for more service anyway More

by Lmtouhey
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
Report | Print
November 21, 2024

No xx, they gave me straight answers on price etc without the normal crap from typical car dealers. I’d buy from them again for sure More

by Sparkskbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronaldo Hernandez, , Destanne Mauricio, Tom Kastrati
Report | Print
Nov 22, 2024 -

Gerald Ford of North Aurora responded

Thank you for your fantastic review! We're thrilled to hear that you appreciated our straightforward approach to pricing and that you found the experience refreshing compared to typical car dealers. We look forward to assisting you again at Gerald Ford in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

November 18, 2024

Very quick process, made deal over the phone, went in, checked vehicle, wrote check, drove away with transit More

by tonmaint734
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Report | Print
Nov 20, 2024 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I'm thrilled to hear that you had a quick and seamless experience at Gerald Ford. It’s great to know you were able to make the deal over the phone and drive away with your new vehicle. I appreciate your business and look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

November 05, 2024

They do agreat job every time for us including pickup and delivery for us. Thanks More

by Mel Pawlisz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Gazafer, Jeff Gerald, Tom Kastrati
Report | Print
Nov 07, 2024 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I'm thrilled to hear that you have consistently had a great experience with us at Gerald Ford, including our pickup and delivery service. I truly appreciate your support and look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

November 04, 2024

Friendly sales people and no pressure. Very knowledgeable about car features. Very clean facility and many vehicles to view. More

by cezimmer
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Campbell, Tom Kastrati
Report | Print
Nov 06, 2024 -

Gerald Ford of North Aurora responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our friendly and knowledgeable sales team. At Gerald Ford, we take pride in maintaining a clean facility and offering a wide selection of vehicles. We look forward to seeing you again for your next visit! Sincerely, Tom Kastrati General Manager Gerald Ford

October 29, 2024

Best Dealership in N. Aurora! Frankie is awesome! I would never go to any other dealership! 5 Star all the way! Ty! More

by Dan Firks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie
Report | Print
Oct 31, 2024 -

Gerald Ford of North Aurora responded

Thank you so much for your wonderful review! I am thrilled to hear that you had an awesome experience with Frankie and consider us the best dealership in North Aurora. Your kind words and 5-star rating mean a lot to me. I look forward to welcoming you back to Gerald Ford for another outstanding experience. Feel free to share your experience with others! Sincerely, Tom Kastrati General Manager Gerald Ford

October 28, 2024

My experience with Oscar in the service department is phenomenal. He is a attentive does very good work. I feel confident with all that has been done to my vehicle. More

by MrsS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Oct 30, 2024 -

Gerald Ford of North Aurora responded

Thank you for your kind words! We’re thrilled to hear about your phenomenal experience with Oscar in our service department. His attention to detail and quality of work are what we strive for at Gerald Ford. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

October 16, 2024

Courteous personnel. Knowledgeable and efficient at identification of required service. Provided detailed diagnosis of necessary repair and extended warranty coverage. More

by coltodas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Oct 19, 2024 -

Gerald Ford of North Aurora responded

Thank you for your review! We're glad to hear that our personnel were courteous and efficient in identifying the required service. Providing detailed diagnoses and information about extended warranty coverage is part of our commitment to our customers at Gerald Ford. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

October 16, 2024

Sam was our sales advisor. He was approachable and didn’t try to hard sell the vehicle. He treated my wife with respect and answered her questions. We are new to this dealershi More

by Jamesc5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Provenzano, Jon Woods, Tom Kastrati
Report | Print
Oct 19, 2024 -

Gerald Ford of North Aurora responded

Thank you for your review! We're delighted to hear that Sam provided a respectful and supportive experience for you and your wife. At Gerald Ford, we pride ourselves on our service both during and after the sale. We value our customers and are here to assist you with any needs or questions you may have moving forward. We look forward to building a lasting relationship with you! Sincerely, Tom Kastrati General Manager Gerald Ford

October 14, 2024

Great car buying experience. Gave me many options and said they’d keep looking till we found a vehicle that fit the desirable criteria we expressed. More

by Chinacat2U
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom and Drin
Report | Print
Oct 16, 2024 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great car buying experience with us at Gerald Ford. Our team is dedicated to helping you find the perfect vehicle that fits your criteria, and I appreciate your recognition of our efforts. I hope to see you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

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