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Genesis of Charlotte

Matthews, NC

4.8
201 Reviews
Call Dealership (704) 714-4700
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9010 E. Independence Blvd

Matthews, NC

28105

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201 Reviews of Genesis of Charlotte

February 04, 2024

Sean was a great salesman. He answered all our questions and we got the car we wanted More

by Teresa.Robertson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Apr 13, 2024 -

Genesis of Charlotte responded

Thank you for your feedback. We're glad to hear our team was able to assist and that you found the car of your choice at Genesis of Charlotte.

February 02, 2024

Chuck and Joe were clear with all the details which helped the process quicker. Thank you! More

by mnishanth992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck, Joe
Report | Print
Apr 13, 2024 -

Genesis of Charlotte responded

We appreciate your feedback about Genesis of Charlotte's process. It's wonderful our team was able to assist so seamlessly. Thank you for your kind review!

February 01, 2024

It was a alsome experience and hopefully I will be doing best in the future More

by psmith11225970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Do remember.the name
Report | Print
Apr 13, 2024 -

Genesis of Charlotte responded

Great to hear that you had a positive experience at Genesis of Charlotte. We are equally hopeful for the future.

February 01, 2024

The customer service was exceptional for maintenance services. I was thoroughly pleased with the valet process. More

by Snookums2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Losier
Report | Print
Apr 13, 2024 -

Genesis of Charlotte responded

We're pleased to hear Genesis of Charlotte provided you with exceptional customer service during your maintenance visit. Appreciate you recognizing our valet process. Thank you.

January 08, 2024

Great overall dealership. Our salesman Lewis was an absolute pleasure to work with. Very friendly and knowledgeable about the brand. More

by FJV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Gobble
Report | Print
Apr 13, 2024 -

Genesis of Charlotte responded

We appreciate your positive review and recognition of Lewis' knowledge at Genesis of Charlotte. It's gratifying to know that you've had a pleasant experience with us. Thanks for choosing us.

January 06, 2024

Great service, great sales team, and great dealership. Would buy back here again for my next car. More

by Jtob1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcio Almeida
Report | Print
Apr 13, 2024 -

Genesis of Charlotte responded

We appreciate the high praise. Genesis of Charlotte is glad to hear about your positive experience with our sales team and overall services. We look forward to serving you again in the future.

December 30, 2023

Great customer service. The staff were attentive to your need of service. I would recommend this location for a new or used vehicle. More

by ellen56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neiasia
Report | Print
Apr 13, 2024 -

Genesis of Charlotte responded

We appreciate your positive review and kind words. Our team at Genesis of Charlotte is always here to provide you with the best service possible. Thank you for recommending us!

December 29, 2023

Excellent customer service and experience. Every employee spoke to us and made us feel welcomed. Zack went above and beyond to assist us along with Chad, Jeremie, Eden, and Adam. Everyone m More

by sihoward94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack, Chad, Jeremie, Eden, Adam
Report | Print
Apr 12, 2024 -

Genesis of Charlotte responded

We're pleased you had a beneficial experience at Genesis of Charlotte. It's particularly good to hear about your interactions with Zack, Chad, Jeremie, Eden and Adam. Looking forward to welcoming you back once the Genesis Showroom/Service is opened.

December 26, 2023

Very friendly. Asked me a lot of questions to see what I was looking for. Presented alternatives in a no pressure way. Paul was very engaging and helpful. I felt l More

by michaelkeener71
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul , Levi , sales manager
Report | Print
Dec 28, 2023 -

Genesis of Charlotte responded

We appreciate your kind words about the interactive service you received at Genesis of Charlotte. It's encouraging to hear that Paul was able to guide you through your options without any pressure. We value your business and feedback, thank you for choosing us.

December 19, 2023

•sales team go the extra mile to help you get the correct vehicle at a price you’re comfortable with. •Excellent customer Service • clean show room and waiting area More

by G70 3.3 AWD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Athens
Report | Print
Dec 20, 2023 -

Genesis of Charlotte responded

We appreciate your kind words about our sales team and customer service at Genesis of Charlotte. It's also great to hear that you noticed the neatness of our show room and waiting area. Thanks for your 5-star rating!

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