Genesis of Charlotte

They treated me with respect and patience! They listened to what was important to me! And then they put me in the right vehicle. The process was efficient and they got me on the road pretty q They listened to what was important to me! And then they put me in the right vehicle. The process was efficient and they got me on the road pretty quickly. More

Genesis of Charlotte is amazing. I took my GV70 to be serviced, Asia is always amazing she is the absolute best. After getting my car serviced my husband decided to buy me a new GV80 I took my GV70 to be serviced, Asia is always amazing she is the absolute best. After getting my car serviced my husband decided to buy me a new GV80 and guess who found us the perfect salesman no one but Asia. She got Christian who was also amazing at making sure we were well taken care of and we let with GV80. Only problem found some damage on the rear left bumper and am waiting on a resolution for that. For me a 10 out of 10 on service and sales. More

Ms Asia is the best Service Advisor I’ve been involved with. She goes above and beyond, making sure that I receive the best service and care for my new GV80. with. She goes above and beyond, making sure that I receive the best service and care for my new GV80. More

Love the new dealership. Did a drop in for on an inspection, in and out in 40 minutes! Did a drop in for on an inspection, in and out in 40 minutes! More

Beautiful new facility, great staff. Asia is a wonderful service advisor who has dedication to Genesis and it shows. In fact, every person there was hustling for Genesis owners today. Asia is a wonderful service advisor who has dedication to Genesis and it shows. In fact, every person there was hustling for Genesis owners today. They also did a great job washing the vehicle after recall service, actually washing it, not just a typical "dealer rinse off and swipe with a vacuum". More

I appointment was attended to promptly. I was informed in advance about the work to be done and the approximate time. The new Genesis service center is comfortable and though I spent 3 hour I was informed in advance about the work to be done and the approximate time. The new Genesis service center is comfortable and though I spent 3 hours it didn’t make me feel exhausted as the space is designed well. More

Came by for a routine service. Asia did an amazing job explaining my car’s current need s. Asia did an amazing job explaining my car’s current need s. More

Service was awesome as usual Daniel is very professional and knowledgeable. I would recommend Daniel’ s assistance to any owner of a Genesis. and knowledgeable. I would recommend Daniel’ s assistance to any owner of a Genesis. More

Great service. Everyone was very professional. I would recommend this dealership to friends and family. Everyone was very professional. I would recommend this dealership to friends and family. More

Brand new facility. Very nice wating area and service done promptly. Asia is friendly and knowledgeable. Very nice wating area and service done promptly. Asia is friendly and knowledgeable. More