Genesis of Charlotte

Friendly staff and inviting atmosphere . Made my wait more pleasant.Thank you for your hospitality. Made my wait more pleasant.Thank you for your hospitality. More

Amazing experience, yet again. Second vehicle since 2021. The building is beautiful, the staff are great. George and Ace will work with you. Chad is the greatest and special shouto Second vehicle since 2021. The building is beautiful, the staff are great. George and Ace will work with you. Chad is the greatest and special shoutout to Gabe, who is leading the charge with Genesis of Charlotte Your team deserve the 💎💎💎 Diamond award for, Quality, service and selection. I can’t say enough. Thank you for the exceptional experience. More

Wonderful purchasing experiences for our 2 vehicles and now we feel like family. Lovely team of people who take pride in what they do about and restored my faith in customer care. now we feel like family. Lovely team of people who take pride in what they do about and restored my faith in customer care. More

Dry professional and courteous. Will highly recommended. State of art new dealership. Enjoyed the experience. Will highly recommended. State of art new dealership. Enjoyed the experience. More

In for a potential recall issue. Inspection found that two tires were much more worn than the other two. This is a lease vehicle and all service has been done by the dealership. O Inspection found that two tires were much more worn than the other two. This is a lease vehicle and all service has been done by the dealership. Odometer is just over 29,000 miles. This indicates to me that proper tire rotation was not performed during other service appointments. More

What a great experience, from start to finish. I had the good fortune to work with Chuck and from start to finish, he made buying a car interesting and relaxed. I had the good fortune to work with Chuck and from start to finish, he made buying a car interesting and relaxed. More

I brought my Genesis in to get serviced and they always do a great job. Annissa did a great job keeping me up to date on the status of my vehicle and was available when I had questions do a great job. Annissa did a great job keeping me up to date on the status of my vehicle and was available when I had questions More

Excellent experience! Arrived late in the evening. Salesperson took their time with me and saw me through the purchase of my new vehicle. Easy process! Arrived late in the evening. Salesperson took their time with me and saw me through the purchase of my new vehicle. Easy process! More

Excellent service. Satisfied with the assistance I received during the my car was being serviced. Satisfied with the assistance I received during the my car was being serviced. More

Staff was friendly and helpful. Building is new and beautiful. Scheduling service is easy and they washed my car before I left. Building is new and beautiful. Scheduling service is easy and they washed my car before I left. More