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Genesis of Charlotte

Matthews, NC

4.8
200 Reviews
Call Dealership (704) 714-4700
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9010 E. Independence Blvd

Matthews, NC

28105

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200 Reviews of Genesis of Charlotte

May 26, 2023

The best service. I love their work. Violet Rosca is the best customer service, kind person and professional worker. More

by MARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violet Rosca
Report | Print
May 27, 2023 -

Genesis of Charlotte responded

Thank you for the excellent rating and review, Maria. We are happy to see our Service Team at Genesis of Charlotte was very professional and provided great customer service. We thank you for your business.

May 26, 2023

They were helpful and easy to work with. Once my car was shipped, it arrived the very next day. More

by Cha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesly Parran.
Report | Print
May 28, 2023 -

Genesis of Charlotte responded

Thanks for the five-star review, Cha. We are happy to learn our Team was very helpful and easy to work with. If you have any further automotive needs please stop by Genesis of Charlotte. Take care!

May 16, 2023

Staff always professional. Mrs Asia Smith took very great care of me and my husband More

by Bobbiefayenorman711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia Smith
Report | Print
May 17, 2023 -

Genesis of Charlotte responded

Hello, and thank you for your great review and 5-star rating. It is a pleasure to read that our team here at Genesis of Charlotte is always professional. We are always happy to help out.

May 17, 2023 -

Bobbiefayenorman711 responded

Good job Ms Asia Smith

May 13, 2023

The Dealership not so much coming from Northern VA the Dealership that I used for my Hyundai was EXCELLENT and the Dealership that I purchased my Genesis was just as good but Keffer I am not as pleased wi More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Consultants,
Report | Print
May 19, 2023 -

Genesis of Charlotte responded

We truly appreciate you taking the time to write such a great review and trusting our team at Genesis of Charlotte to take great care of your Hyundai. We'll make sure you always get treated with top-notch service every time you visit!

May 10, 2023

I highly recommend this dealership for service. Asia is my go to for service on my 2020 G80. She is always a pleasure to work with. Very knowledgeable and caring about my satisfaction. More

by trsmith258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia Smith
Report | Print
May 19, 2023 -

Genesis of Charlotte responded

Hello, we are grateful for your five-star review. It is pleasing to know that we are your go-to dealer to take care of your 2020 Genesis G80. We appreciate your recommendation and thank you for always choosing Genesis of Charlotte.

May 05, 2023

Knowledgeable, friendly and efficient staff. Highly recommended.easy purchasing experience and great selection of vehicles. More

by Harleysway
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
May 20, 2023 -

Genesis of Charlotte responded

Hello Harley. It is a pleasure to know that you had a knowledgeable, friendly, and efficient experience with us on your recent visit. Thank you for the 5-star review and for recommending our services. We look forward to seeing you again Genesis of Charlotte.

May 05, 2023

My salesman, Chuck, worked diligently with me to get the payment I requested for the car of my dreams. I love the selection of Genesis vehicles they have and the service they provide. I was also impressed t More

by Dr. Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Richmond, Phillip and Rachel
Report | Print
May 20, 2023 -

Genesis of Charlotte responded

Thank you for the amazing 5-star review, Dr. Taylor. We are very pleased to learn that you had an above-and-beyond experience with our Sales Department on your recent visit. It was our pleasure to provide a top-notch Genesis of Charlotte experience. We hope you will come to see us again in the future.

May 01, 2023

Great service for my Genesis. Excellent communication. Asia was on top of the visit from start to finish. What a pleasure to work with her. More

by DMac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia
Report | Print
May 19, 2023 -

Genesis of Charlotte responded

Thank you for taking the time to write about your 5-star experience here at Genesis of Charlotte. Please feel free to reach out if there is anything else our team can do to assist you.

April 30, 2023

Sean was very helpful in finding and deciding on my new car and the whole experience was so smooth and straight forward. More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
May 20, 2023 -

Genesis of Charlotte responded

Thanks for the five-star review. Our Sales Department will be happy to learn they were very helpful and made the process very smooth. We hope you continue to choose Genesis of Charlotte for all your automotive needs.

April 26, 2023

The service department was fantastic. They were very professional !!! They completed everything and the service was perfect. More

by csbrewer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Asia, Smith
Report | Print
May 02, 2023 -

Genesis of Charlotte responded

Our Service Team is proud to read that you had a fantastic and professional experience here at Genesis of Charlotte. If there is anything else our team can do to assist you, please feel free to let us know.

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