Gene's Chrysler Dodge Jeep RAM
Fairbanks, AK
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171 Reviews of Gene's Chrysler Dodge Jeep RAM
76 years in service, you should be ashamed. 15 days to complete an 8 hour quoted repair. Lousy communication when it comes to promised repair updates. Had to make several trips to get an update usually pr complete an 8 hour quoted repair. Lousy communication when it comes to promised repair updates. Had to make several trips to get an update usually proved to be untrue. I have already decided not to recommend your service department to anyone and I won't be buying any of your vehicles. I will fly to Anchorage first. More
They won't work on dodges over 10 years old. What a crock of ----! This dealership can kiss my ---! I wouldn't buy any vehicle that isn't serviceable after 10 years. Oh wait I did! of ----! This dealership can kiss my ---! I wouldn't buy any vehicle that isn't serviceable after 10 years. Oh wait I did! More
This place is awesome this is the 5th vehicle I’ve bought from here, absolutely love the service department and Mitch was great for my purchase of my power wagon!!! from here, absolutely love the service department and Mitch was great for my purchase of my power wagon!!! More
Adam Albuagh and the team at Genes Chrysler absolutely knocked it out of the park! Couldn’t be happier. Thanks to Jeremy in finance and Adam for making it happen. knocked it out of the park! Couldn’t be happier. Thanks to Jeremy in finance and Adam for making it happen. More
I have bought many vehicles over the years and Genes definitely rates #1 in customer service compared to to the others. I don’t know if I have ever purchased a new vehicle and have been 100% happy with definitely rates #1 in customer service compared to to the others. I don’t know if I have ever purchased a new vehicle and have been 100% happy with the experience. Well Genes you did it, great job. More
Very clean place ready nice people, I was unsatisfied with purchasing used vehicle, not detailed and didn't change the oil! Miss informed about vehicle drive train on web site. Very expensive lesson to l with purchasing used vehicle, not detailed and didn't change the oil! Miss informed about vehicle drive train on web site. Very expensive lesson to lean! More
This was an unbelievable experience, not in a good way.I This was an unbelievable experience, not in a good way. I am a senior citizen with pre-existing conditions and haven’t yet received a vaccine. I all This was an unbelievable experience, not in a good way. I am a senior citizen with pre-existing conditions and haven’t yet received a vaccine. I all my visits to the dealership I observed only one person wearing a mask. The salesman and staff never attempted to observe any type of social distancing. The explanation was that it wasn’t required. A blatant ignorance of science can be overlooked, but blatant disregard for a customers well being is inexcusable! More
Stephen Fiedler and Adam were so accommodating they listened to what I was looking for. They also took the time to educate me on my new Jeep. This is the third Jeep I have bought from Stephen snd Adam. listened to what I was looking for. They also took the time to educate me on my new Jeep. This is the third Jeep I have bought from Stephen snd Adam. More
It was great dealing with Gene's! Very helpful sales and finance depts! I would recommend this dealership to anyone in the area. They really care to fit a vehicle to your needs. finance depts! I would recommend this dealership to anyone in the area. They really care to fit a vehicle to your needs. More