Gene's Chrysler Dodge Jeep RAM

This wasn’t my best experience with the service department. 2021 Ram 3500, I was there for 6 hours waiting when it was only supposed to take an hour. The decided to fix my recalls instead of the pr department. 2021 Ram 3500, I was there for 6 hours waiting when it was only supposed to take an hour. The decided to fix my recalls instead of the problem it was there for and told me the tech ran out of time for me and that I would have to bring it back in. I wasn’t happy and asked them why they didn’t fix the problem first and worry about recalls second. I wasn’t happy so Susan had the tech Ramon Gonzalez finish it. The tech was pissed and gave me a huge attitude when I approached him when he drove my truck around. He never said a word to me and slammed my truck door and walked by me while I was asking him a question. His customer service is terrible and a poor attitude that needs to be put in check. More

Patient and understanding and offered me many options to get me into the perfect car for me! get me into the perfect car for me! More

Kept me updated on the service progress. All issues addressed and corrected. Service maintenance performed as expected. All issues addressed and corrected. Service maintenance performed as expected. More

Gene’s Chrysler service writers are always friendly and eager to help. They thoroughly explain what was done to my vehicle. eager to help. They thoroughly explain what was done to my vehicle. More

Zoe was friendly and helpful. My truck was well taken care of. Thanks again to Zoe My truck was well taken care of. Thanks again to Zoe More

Gena is my salesperson and she is so amazing and down to earth. I would recommend her to anyone that's in the Market for a Vehicle. earth. I would recommend her to anyone that's in the Market for a Vehicle. More

Got me in, figured out the problem and got my vehicle back in a timely manner back in a timely manner More

The people there are really nice. And the person who helped me is name is jacob he was so kind to us and alos her manager helped me is name is jacob he was so kind to us and alos her manager More

Gene's is always right on top of things. When you take your vehicle in, they are attentive and give me the information I am asking for. your vehicle in, they are attentive and give me the information I am asking for. More

They take great care of me and my vehicle. They offer great service and the advisors are great to work with. great service and the advisors are great to work with. More