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Gene's Chrysler Dodge Jeep RAM

Fairbanks, AK

4.3
171 Reviews

3400 S Cushman St

Fairbanks, AK

99701

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171 Reviews of Gene's Chrysler Dodge Jeep RAM

December 26, 2022

I received prompt and professional service today from Gene’s service manager and department! I had a tire with a screw in it and I was taken care of immediately and a new tire ordered. Susan, the servi More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan and tire service advisor.
December 22, 2022

My truck was fixed in expected time however my tow hitch was removed (not related to repairs) and thrown in the bed of my truck, which was full of winter snow. I was not aware my hitch was removed until I s More

by Tighten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim?
December 14, 2022

Absolutely disgraceful how my nephew has been treated at this dealership while serving in the military. After buying a used truck it failed within hours. The service department waited 2 months to follow up More

by BybeeJ
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sales and service failure and that shows bad management!
December 06, 2022

Great dealership Would recommend Never had a bad experience I’ve even bought my work trucks here More

by clinton.northway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan
November 22, 2022

Logan made the buying process seamless and easy. We are very happy with our vehicle purchase! More

by haleymccann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Nichols
November 01, 2022

Excelent customer service, communication and fast responses to questions… Vehicle was repaired at the earliest convienience More

by Jbusby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan zoe
October 14, 2022

Always friendly, helpful and with excellent customer service! I am never disappointed. They got me in and out in a short period of time. More

by ha1994da
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan, Zoey
September 25, 2022

I have had a problem since my jeep was new and can’t get it fixed More

by cfugate
Recommend Dealer
No
Employees Worked With
Don’t know the names
September 19, 2022

Had no issues with the great service as usual! Genes has always done a great job and willing to help in any way! More

by Ckfindinggold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall
September 17, 2022

Three months wait for a cv boot and a gasket! That’s way to long . More

by pushers.dairies.0r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All of them
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