Gene's Chrysler Dodge Jeep RAM
Fairbanks, AK
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171 Reviews of Gene's Chrysler Dodge Jeep RAM
I received prompt and professional service today from Gene’s service manager and department! I had a tire with a screw in it and I was taken care of immediately and a new tire ordered. Susan, the servi Gene’s service manager and department! I had a tire with a screw in it and I was taken care of immediately and a new tire ordered. Susan, the service manager always does an excellent job of ensuring my vehicle is taken care of. More
My truck was fixed in expected time however my tow hitch was removed (not related to repairs) and thrown in the bed of my truck, which was full of winter snow. I was not aware my hitch was removed until I s was removed (not related to repairs) and thrown in the bed of my truck, which was full of winter snow. I was not aware my hitch was removed until I shoveled my bed and found it, however in the process my hitch pin is now lost. Why was my trailer hitch not put in my cab? Why was it removed in the first place? Now I don't have a hitch pin, which sucks but sure. More
Absolutely disgraceful how my nephew has been treated at this dealership while serving in the military. After buying a used truck it failed within hours. The service department waited 2 months to follow up this dealership while serving in the military. After buying a used truck it failed within hours. The service department waited 2 months to follow up with a quote for 5k. I would think a dealer would inspect and service a used vehicle they are selling. Stay away! More