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Gene's Chrysler Dodge Jeep RAM

Fairbanks, AK

4.3
171 Reviews

3400 S Cushman St

Fairbanks, AK

99701

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171 Reviews of Gene's Chrysler Dodge Jeep RAM

October 07, 2023

Overall great experience! We are very satisfied with our purchase and attitude of the staff. Highly recommend choosing Genes for your next purchase More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sanchez was outstanding
August 31, 2023

Every time I bring my truck in, when I get it back it looks like nobody has touched it they are that careful about how they do things More

by madhousenorth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
August 19, 2023

Adam has always been great with assisting us with new cars we have purchased 4 vehicles from this location with the help of Adam .He rocks!!!! More

by Sweetluv74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
August 14, 2023

Great deal all involved were very helpful throughout the complete process of the purchase and getting my personal items from one vehicle to the other More

by Vissers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All of them
July 29, 2023

The worst communication j have ever experienced. No care for anybody or anybody else time. No call back no information literally radio silence for 8 plus days until I could go in, in person. More

by alex_innes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alena
June 25, 2023

Honestly the best trip I ever had when dealing with the service department. This was by for the fastest and easiest repair I’ve ever had done. What I experienced was not expected. Amazing service Thank you More

by 1979ForD@
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thank you to Susan, Luke, Andy and Rodger.
June 09, 2023

Brought car in for intermittent oil light. Even with a trouble code say they couldn't identify cause and wanted to do more than $1000 in other services. Recommend an oil change, even though ve More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
June 05, 2023

Always willing to help and answer questions that you ask with a friendly Smile to your surveys… More

by Carlos Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
May 25, 2023

Always a pleasure when I get to deal with Susan! My vehicle was returned to me in a timely fashion. More

by Bill
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
May 23, 2023

Don't know why a spark plug replacement needs a senior technician to do it, who is going to be obviously busy for a month at least!! Was really hoping to get my car fixed and not having to wait a month an More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alena
2
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