Gene's Chrysler Dodge Jeep RAM
Fairbanks, AK
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171 Reviews of Gene's Chrysler Dodge Jeep RAM
Extremely helpful Service Department I drove my 2015 Jeep Wrangler from Ct to Alaska to give to my son who is stationed in Eielson AFB. After putting 5000 miles on the vehicle, I decided I drove my 2015 Jeep Wrangler from Ct to Alaska to give to my son who is stationed in Eielson AFB. After putting 5000 miles on the vehicle, I decided to have the oil changed before turning the vehicle over to him. The staff was very friendly, professional, and quickly serviced the vehicle. However, they went out of their way to give us hint's on what to see while in Alaska. Advice on how to get the vehicle registered in my son's name, where to go and what to do. Considering I didn't buy the vehicle at that dealership, they went out of their way to make me feel like a valued customer. I want to give a heart felt thanks to all the members of the service staff. More
Everyone I came in contact with at Genes was helpful From the moment I walked into the Service Department at Gene's - Everyone was helpful and professional. My Service Writer clearly described items I ha From the moment I walked into the Service Department at Gene's - Everyone was helpful and professional. My Service Writer clearly described items I had concerns with to be checked by mechanic. The Shuttle Driver waited to see if I needed transportation. Another lady in Service I'm guessing maybe a lead helped as well. My truck was done unusually fast as they knew I was from out of town. When I returned my Service Writer was in a meeting however I was immediately and courteously helped by another Service Writer. More
Awesome Love the way they helped me get what I needed. I loved my Patriot but it just wasn't big enough for all my grandkids ?? Love the way they helped me get what I needed. I loved my Patriot but it just wasn't big enough for all my grandkids ?? More
Quick in and out . Fast friendly service,could use a few more cars to choose from,and more competitive pricing.overall experience was good, I would probably buy another Fast friendly service,could use a few more cars to choose from,and more competitive pricing.overall experience was good, I would probably buy another vehicle from Gene's. More
Oil Change Awesome service, fast and efficient! No appointment necessary, they check tire pressure (even the spare tire), window cleaner, etc! Clean and nice wai Awesome service, fast and efficient! No appointment necessary, they check tire pressure (even the spare tire), window cleaner, etc! Clean and nice waiting room w/ TV and coffee! More
Couldn't Be Happier! My whole experience at Gene's was amazingly positive, the best car buying experience of my life, hands down. The staff were friendly and efficient, an My whole experience at Gene's was amazingly positive, the best car buying experience of my life, hands down. The staff were friendly and efficient, and they all worked to get me into a new car at a fair price... Without the typical dealership games that I have experienced in the past. Thanks and a big kudos to everyone at Genes! More
Custom van Dealer helped me select everything I wanted on my new custom Promaster Van. The dealer helped me out with everything very well. On the other hand Dealer helped me select everything I wanted on my new custom Promaster Van. The dealer helped me out with everything very well. On the other hand, Ram took forever to get the vehicle built. Wgen it comes time to buy another custom vehicle, I would still go with the dealer More
2015 Ram 3500 Limited Overall experience was great. Will need to get some questions answered but more on my part for not asking when I picked up the vehicle. Gena did an ex Overall experience was great. Will need to get some questions answered but more on my part for not asking when I picked up the vehicle. Gena did an excellent job of covering the truck and accessories. Only thing that would have made it a complete satisfaction is if fender flares would have been included with truck. More
worst service I've ever had! I've had my truck in three times in 2 months for the same code popping up. First time, they said they couldn't fix it. Second time they said it was fi I've had my truck in three times in 2 months for the same code popping up. First time, they said they couldn't fix it. Second time they said it was fixed but as soon as I left the same code popped up. Third time. They want me to pay for their mistake...after I had already paid to have it fixed... I took my wife's Durango in a month ago and got it back with grease and oil finger prints all over the inside. I DO NOT recommend Gene's for any type of service! More
accomidating worked with us when we changed mind about initial purchase. Losing less in the transfer than we originally thought. The salesman even came in on a d worked with us when we changed mind about initial purchase. Losing less in the transfer than we originally thought. The salesman even came in on a day off to deal with our situation. More