Back

Gene Messer Volkswagen

Lubbock, TX

4.7
87 Reviews

7007 University Ave

Lubbock, TX

79143

Directions

By Type

87 Reviews of Gene Messer Volkswagen

July 19, 2017

Service The manager was so nice and helpful. They offered to take us to our dentist appointment because the car service was going to take a little longer than More

by Kev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dept manager
July 03, 2017

New 2017 CC Our salesman Bejamin Jacobi seemed truly interested in helping us get the best deal possible. All just to keep us in the Volkswagen family. Please giv More

by MO37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Jacobi
June 26, 2017

Great Service Great service, and friendly sales people. My sales rep was not just interested in selling me a car , his was interested in me, (especially when found More

by Banger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Jacobi
February 24, 2017

Excellent Experience. Myself and my parents have been shopping at Gene Messer our whole lives. Love the atmosphere and employees that work here. Would recommend any body More

by Ray1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Deleon
May 19, 2015

Where has conscientious workers gone? After buying a used Ion, with the agreement being the windshield gets replaced...... WHY, after THREE weeks of waiting,... Are we still getting the r More

by Sad Kat
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan DeLeon
June 05, 2014

Service work Great job working on my bug's back windows. Always friendly and job well done. I am always pleased with the work they do every time. More

by careed76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Anders and Mark Mitchell
February 28, 2007

During my car hunt I found them to be very willing to make a good deal but the car I wanted was not on their lot. If I'm out in Lubbock I'll be using them for service. More

by new VW
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
internet sales
Dec 27, 2013 -

Gene Messer Volkswagen responded

We apologize for the delay in the response. Thank you for your kind words. If you are ever in the area, we hope you consider us.

...
9