Gene Messer Volkswagen

Amazing experience and was very, nice, helpful, and thorough. The uber option was great and the staff was so nice! thorough. The uber option was great and the staff was so nice! More

Was considering additional service/tire purchase through Sunbit credit but wifi or system was down. There was no urgency to assist me further with this process Sunbit credit but wifi or system was down. There was no urgency to assist me further with this process More

Christina was absolutely amazing! Was very kind and worked us in later in the day! They obviously have an amazing team of people there! Multiple people stayed late to help us out! Nex Was very kind and worked us in later in the day! They obviously have an amazing team of people there! Multiple people stayed late to help us out! Next day they were able to get the car detailed and really worked with my schedule at work! Would recommend!Will be returning when my husband wants to upgrade! More

Over the past 25 years my family has bought and maintained 7 vehicles at Gene Messer on South University. We’ve always had excellent service from pleasant employees. More than a few times I was giv maintained 7 vehicles at Gene Messer on South University. We’ve always had excellent service from pleasant employees. More than a few times I was given “help” with affording necessary repairs, given a loaner vehicle and generally made to feel like a VIP. More

Cade Doty went above and beyond to help me get the vehicle I wanted with the payments I needed as well. Everyone was so kind and helpful, walking in I didn’t feel like I would be taken advantage of, b vehicle I wanted with the payments I needed as well. Everyone was so kind and helpful, walking in I didn’t feel like I would be taken advantage of, but instead they did a wonderful job educating me every step of the way! If you're looking for a great vehicle and trust worthy guys Cade Doty is the one to speak to! More

Service department is attentive and provides useful information. Online tools for review of car status and service needs are easy to use and helpful. As with all service outfits, be sure to get a compl information. Online tools for review of car status and service needs are easy to use and helpful. As with all service outfits, be sure to get a complete list of all expected expenses before leaving your car for service in order to avoid surprises when you pick it up! More

Great service, went in for an oil change and found out I needed brake pads. They did me a service and found out it was covered under warranty. needed brake pads. They did me a service and found out it was covered under warranty. More

Take good care of me in maintenance department as always Timely fashion. Above and beyond Timely fashion. Above and beyond More

My check engine light came on. The service department checked it out and got it fixed quickly! Customer service was fantastic!! The service department checked it out and got it fixed quickly! Customer service was fantastic!! More

Amanda was very with our car repairs today and appreciate her excellent customer service. Will definitely recommend dealing with Amanda. her excellent customer service. Will definitely recommend dealing with Amanda. More