
Gene Messer Volkswagen
Lubbock, TX
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211 Reviews of Gene Messer Volkswagen
Amanda was awesome. I have found their service to be efficient and trustworthy. They communicate well during the service and will let you know what they find and give th I have found their service to be efficient and trustworthy. They communicate well during the service and will let you know what they find and give the opportunity to let them know if you want them to move forward if further repairs are needed. I would recommend the VW service at Gene Messed. More
Melissa was very helpful and courteous talked to me about what was happening with vehicle asked for my number and said she would call or txt me she did when dealership had verified problem and also when car what was happening with vehicle asked for my number and said she would call or txt me she did when dealership had verified problem and also when car was ready Thank You Melissa More
Very knowledgeable, competent friendly, maintenance department was outstanding, The called and paid for a Uber driver to take us to the motel while we waited for them to do maintenance on the car department was outstanding, The called and paid for a Uber driver to take us to the motel while we waited for them to do maintenance on the car More
Kyle Hind was a fantastic sales person. He explained the car to us as well as showing all the bells and whistles to us. He went over the car before the test drive so we knew all the buttons He explained the car to us as well as showing all the bells and whistles to us. He went over the car before the test drive so we knew all the buttons. He also should us again before we drove off in our new car. More
Very professional and customer support is great. Salesmen were attentive and eager to answer any questions you might have. Kyle Kind was very knowledgeable about the vehicle we purchased which means Salesmen were attentive and eager to answer any questions you might have. Kyle Kind was very knowledgeable about the vehicle we purchased which means he studies the ins and outs of the cars in detail. More
They took good care of my wife Tiguan and Amanda the service manager found a discount, that help save some money. This dealership has always treated us right, thank you. service manager found a discount, that help save some money. This dealership has always treated us right, thank you. More