Gene Messer Volkswagen

Amanda is amazing! I think she goes above and beyond expectations. Very knowledgeable and tbh she’s my favorite. I think she goes above and beyond expectations. Very knowledgeable and tbh she’s my favorite. More

Service was timely, agent was friendly. and co.mmunication was good. Didn't use the breakroom and co.mmunication was good. Didn't use the breakroom More

I called about a notice I received for a recall regarding the airbags. Andrew ordered the parts and in just a couple of days he received them and they notified me. When I called for an appointment they got m the airbags. Andrew ordered the parts and in just a couple of days he received them and they notified me. When I called for an appointment they got my car in that day and had it fixed within an hour. The service was great! Everyone was very friendly. More

Andrew in service WORKS for his customers. Every time I go in, he greets me with a smile & a handshake. The waiting areas are comfortable, I'm always inn the loop about the repair process, & t Every time I go in, he greets me with a smile & a handshake. The waiting areas are comfortable, I'm always inn the loop about the repair process, & the final bill doesn't leave me penniless. Thanks for being there for me & my Jetta! More

I took my car here to get some things worked on. About $4,100 worth of repairs. While my car was in the shop and all work was almost complete, I got a text saying there was a "mishap". I called and About $4,100 worth of repairs. While my car was in the shop and all work was almost complete, I got a text saying there was a "mishap". I called and I was told the mechanic heard a drip and noticed the hose on the heater core was leaking and then all of the sudden snapped the fitting on the heater core requiring the whole thing to be replace for an additional $1,100. My car wasn't leaking coolant before it went into the shop and they made me pay for the additional repairs. To me a "mishap" while it was in their hands should've made them responsible. Customer service was decent which is the only reason for 2 stars. More

Car went in for an oil change. A complimentary check up was included also. Price was great and car was ready to be picked up two hours later. Communication was great, I’ll always t A complimentary check up was included also. Price was great and car was ready to be picked up two hours later. Communication was great, I’ll always take our Touareg to this dealership. More

The customer service was great. I really appreciate the detailed list of services needed for my car so I could easily understand the work that needed to be done and see pricing at t I really appreciate the detailed list of services needed for my car so I could easily understand the work that needed to be done and see pricing at the same time. More

This is the second time we’ve gone to Kyle Hind! He is amazing! The process was fast and efficient, Kyle was friendly and helpful He is amazing! The process was fast and efficient, Kyle was friendly and helpful More

Costumer service is really good service tech very attentive to your needs and questions very impressed attentive to your needs and questions very impressed More

We had an awesome experience buying a vehicle! Kyle was fair and efficient with the whole process! My wife and I came from 6 hours away and we were able to get a lot of the paperwork done on the w Kyle was fair and efficient with the whole process! My wife and I came from 6 hours away and we were able to get a lot of the paperwork done on the way there. Which saved us a lot of time once we got there! More