Gene Messer Toyota
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I ton my car in for a check engine light. When they told me what the problem was I explained that the radiator was previously replaced by an auto body shop because I hit a deer over a year ag When they told me what the problem was I explained that the radiator was previously replaced by an auto body shop because I hit a deer over a year ago and asked if it wasn’t just a loose hose connection and I got no response just an estimate for the repair. $1665 which is astronomical. I won’t buy or use Toyota ever again. this is ridiculous! More
I have my Lexus serviced at Gene Messer Toyota. They have always been very accommodating and reliable. In addition they make you feel like they genuinely appreciate your business. This is such a sh They have always been very accommodating and reliable. In addition they make you feel like they genuinely appreciate your business. This is such a sharp contrast to our local Lexus dealer. On top of this, they are considerably less expensive for the same services and don’t try to sell you things you don’t need. More
They’re great. The staff is incredibly kind, and their work is clean and honest. Prices feel very fair. The interior is clean and comfortable. All around a very goo The staff is incredibly kind, and their work is clean and honest. Prices feel very fair. The interior is clean and comfortable. All around a very good place to get your car serviced. More
Service is great as always! Bryan is always helpful. We appreciate him. Thanks for everything. Bryan is always helpful. We appreciate him. Thanks for everything. More
Good Service Friendly Staff Well educated Technician Lots of Inventory Flexible Time Quick and on time Technician Lots of Inventory Flexible Time Quick and on time More
Super easy to book appointment online and the service providers where super professional and kind. Was able to get in and out, I defiantly recommend going on a Monday when it is less busy. Was in and out providers where super professional and kind. Was able to get in and out, I defiantly recommend going on a Monday when it is less busy. Was in and out within an hour and a half, and that is with them replacing my brake pads and oil. More
This dealership is by far the best place ever. The work is perfection and the staff is stellar from Dave Randall, Matt Walker the service manager to all advisors. They have an A+ rating. The work is perfection and the staff is stellar from Dave Randall, Matt Walker the service manager to all advisors. They have an A+ rating. More
Adam was very courteous and professional about getting the job completed. Waiting time was minimal. the job completed. Waiting time was minimal. More
Went to have my vehicle serviced. Four people sat at their stations avoiding eye contact with me while one guy checked in a vehicle ahead of me. Ten minutes later, another vehicle arr Four people sat at their stations avoiding eye contact with me while one guy checked in a vehicle ahead of me. Ten minutes later, another vehicle arrived and a service worker approached her immediately. My vehicle was promised in 1 1/2 to 2 hours once the recall was finished but actually took 4 hours after I sent two texts for updates with no response and then a phone call. They did provide an uber for me which was nice, and they also honored my coupon. More



