Gene Messer Toyota
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Great communication from the problem to the price and done on time. Have been going there for years and will continue to do so done on time. Have been going there for years and will continue to do so More
I had an excellent experience buying my car from Group 1 Toyota. Nieves Garcia was friendly, knowledgeable, and made the entire process easy and stress-free. He took the time to answer all my questions, kep Toyota. Nieves Garcia was friendly, knowledgeable, and made the entire process easy and stress-free. He took the time to answer all my questions, kept me informed every step of the way, and helped me find the perfect vehicle for my needs. I truly appreciate his professionalism and outstanding customer service. I highly recommend Nieves Garcia and Group 1 Toyota to anyone looking for a great car-buying experience! More
Got a nail in the tire, went in to get 4 new tires since it was around that time anyway. The guys here sold me three tires left the spare and the flat tire. Never returning here to these geniuses. it was around that time anyway. The guys here sold me three tires left the spare and the flat tire. Never returning here to these geniuses. More
I started this process 3 months ago and looked at every Brand available from Ford, Nissan, Chevy and GMC and ended up at Toyota. When I ended up at Gene Messer (Group 1) it was merely to look at and test d Brand available from Ford, Nissan, Chevy and GMC and ended up at Toyota. When I ended up at Gene Messer (Group 1) it was merely to look at and test drive a truck I was working on with a different dealership when I met Manager Austin Vaden who was amazing! I was working with a different dealership in another town that had initially broke the records for an amazing deal. But when I was talking to Austin about my current deal and my situation that I’m retiring and was on a strict budget he understood and told me he would beat their deal and get me in my truck. I had severe doubts about his comments as I had been let down by others previously. After weeks of dealing he came up with the deal that was great on a Fully loaded truck with all my features and options I wanted but it was still just outside my budget, so he refigured another deal on a vehicle that had most of my features/options and that’s what I ended up getting , I did have to give up a few features I really wanted but he did an amazing job on what he had available. I even spoke to the other dealership and they advised me I would be dumb to pass on this deal that no one would ever be able to match it. Yes I do hate not having all the options I wanted but it definitely better than what I was currently driving. I would definitely do business again with this dealership but specifically with Manager Austin Vaden and if need be follow him wherever he goes. I really appreciate him and his commitment and understanding of my situation and he listened carefully and worked hard to get me as close to my dream truck as possible!!! So thank you Austin you are my hero and I appreciate you and thank you for your time and effort you showed me through out this process. I did fight hard to get a few luxuries done at the end but he was unable to get those done with the deal. I highly recommend Austin and his team if you are in the market for a new vehicle. More
David Kirkham was very professional,knowledgeable and personable. He conscientiously addressed my questions and kept me informed all through the process with my 2026 Tundra. I will gladly do business wit personable. He conscientiously addressed my questions and kept me informed all through the process with my 2026 Tundra. I will gladly do business with him in future visits to the dealership. More
Professional, friendly, helpful, very nice people, the bathrooms are 100+/100, nicest bathrooms I’ve ever seen in a car dealership. If you need a salesperson, use Amanda Walker. She’s the best! bathrooms are 100+/100, nicest bathrooms I’ve ever seen in a car dealership. If you need a salesperson, use Amanda Walker. She’s the best! More
Had an appt for an oil change and it was a Very wonderful experience! From the initial text to set up the appt to the explanation of the bill. Everything was so great. experience! From the initial text to set up the appt to the explanation of the bill. Everything was so great. More



