Gene Messer Toyota
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I have purchased at least 12 vehicles from this great dealership in the last few years. I have always been treated well and look forward to my next purchase dealership in the last few years. I have always been treated well and look forward to my next purchase More
Great customer service. ...and very friendly. Great teamwork and communication. Everyone seemed to be very respectful. Thank you 😊 ...and very friendly. Great teamwork and communication. Everyone seemed to be very respectful. Thank you 😊 More
I took the car in for recall work, and it was not starting. They said battery was fine. I leave dealership and two hours later, it won’t start again. They made no effort to make it right except for m starting. They said battery was fine. I leave dealership and two hours later, it won’t start again. They made no effort to make it right except for me to get somebody else to help me get it started and to figure out how to get it back to the dealership. More
Clean, friendly competent Time between drop off (8am) and call with estimate of repair (after 1pm) was long in my estimation. However after that job was completed quickly and correctly. and call with estimate of repair (after 1pm) was long in my estimation. However after that job was completed quickly and correctly. More
I left to get my truck fix and came back with things that were not wrong but now it is. My cruise no longer works and my collision light is on and never has been but picked up my truck. And now yall want me were not wrong but now it is. My cruise no longer works and my collision light is on and never has been but picked up my truck. And now yall want me to pay to see what’s wrong not fair and not right. Yall need to make it right. More
Lack of communication in the service department. Was told my vehicle would be ready the next day which was Friday and then didn’t hear anything. I called and didn’t get ahold of anyone until Saturda Was told my vehicle would be ready the next day which was Friday and then didn’t hear anything. I called and didn’t get ahold of anyone until Saturday. Then they told me my parts wouldn’t be in until Monday. I asked if they could provide a loaner vehicle and they said no and that the rental places were already closed. I was without my for 3 days when I could have just picked it up and took my car back when parts were available. Poor communication on their end. More
Gene Messer Toyota is a great dealership. Their service dept. is great and their sales dept. is outstanding. We bought a used 2024 Ford Maverick last Monday and the experience was exception Their service dept. is great and their sales dept. is outstanding. We bought a used 2024 Ford Maverick last Monday and the experience was exceptional!! Best car buying experience ever! Don’t ever change the way you do business!! It works!! More
Excellent service, received an overall summary, fast in and out service. David was very courteous. and out service. David was very courteous. More



