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Gene Messer Toyota

Lubbock, TX

Overview
Employees
Reviews
Vehicles
4.7
1,037 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6102 19th St

Lubbock, TX

79407

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Showing 1,037 reviews

August 17, 2025

Great service took my car they figured out what was wrong took care of and I back on the road in no time Adam took care of my needs. More

by elaineflorez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Aug 19, 2025 -

Gene Messer Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gene Messer Toyota. If you have any further questions, please don't hesitate to reach out!

August 17, 2025

Wonderful service, and very very friendly and accommodating employees! Has always been a great experience!! More

by Jstephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember his name…..but was a young, nice looking Hispanic with a mustache.
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Aug 19, 2025 -

Gene Messer Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

August 16, 2025

Messer has been very good for me and my Prius. I love my Prius that I driven with delight, and Messer has helped me continue that pleasure. More

by Marstacco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Paez
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Aug 17, 2025 -

Gene Messer Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. If you have any further questions, please give us a call. We're always happy to help!

August 14, 2025

Five-Star Experience at GM Toyota in Lubbock! After arriving at GM Toyota in Lubbock, I was fortunate to work with two extraordinarily helpful salespeople — Gabe and Shawn. From the beginning, t More

by dhaislett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2025 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2025

Sean was very helpful and listened to what were looking for. The purchase process was very easy and we love our new truck! More

by Austin TX buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Ahern & Joe Enriquez
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Aug 15, 2025 -

Gene Messer Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

August 12, 2025

KADE, was amazing I went told him what I wanted and he made it happen. More

by ctobar63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KADE
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Aug 13, 2025 -

Gene Messer Toyota responded

Hello, thank you for your kind review; we are happy to pass along your comments to Kade here at Gene Messer Toyota! Thank you, and have a fantastic day!

August 11, 2025

Always prompt, friendly and professional. Great service and good deals.Staff is very accommodating. Will return every time. More

by nataliephillips1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2025 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2025

Love all these service guys. They all are very kind to me when I bring my four runner in. Needed a new battery (too expensive) but job well done! More

by lora.asmussen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon I think
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Aug 11, 2025 -

Gene Messer Toyota responded

Lora, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gene Messer Toyota. If you have any further questions, please don't hesitate to reach out!

August 08, 2025

Great customer service. I always enjoy the time I spend at this dealer and it seems like they care. More

by jonathan.m.delacerda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2025 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2025

Outstanding service and experienced people. I waited close to nothing to get my car. I highly recommend the place. More

by Denisse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2025 -

Gene Messer Toyota responded

Hi Denisse, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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