Gene Messer Toyota

Always quick to get my vehicle in and out. Always great service had a good price. Always great service had a good price. More

I was very pleased the way things worked out. That's all I have to say. That's all I have to say. More

I purchased a new 2025 rav4 premium in August. I paid to have heated seats installed and front windows tinted. I was told that it would be a 1 day job when I purchased the car. When I brought the I paid to have heated seats installed and front windows tinted. I was told that it would be a 1 day job when I purchased the car. When I brought the car in for the installation I was told they would need my car for 3 days. When I questioned that, they said possibly they could get it that day. I received an email later that day, that they would need my car overnight. When I checked on it the next day, I was told that a technician was working on it and as soon as he was finished it would go to have the front windows tinted. This went on for 3 days. Then I find out from my salesman, when he went to check on it, they had been lying to me the whole time, my car had been sitting there ‘untouched’ for 3 days. I finally got my car back 5 days later on a 1 day installation. When I picked it up I found that they had damaged the cup holder. They ordered the part, and I brought it back 2 weeks later to have the cup holder fixed, only to find out 3 hours after I brought it in, that they had ordered the wrong part. So I had to bring it back the next week. I Have been a loyal Toyota owner for 11 years. I have never had an issue with the service department until now. At this point they have destroyed my trust in Gene Messer Service Department. More

Professional, genuine, honest. Great service from point of first visit to the car lot through purchasing process and financing, and thereafter as they assist with service - even h Great service from point of first visit to the car lot through purchasing process and financing, and thereafter as they assist with service - even helping us schedule service with busy jobs! More

Amanda Gonzales is the best service advisor I have ever encountered. (I have dealt with the worst advisors ever at Gene Messer VW and Pollard Ford.). So far I am amazed and impressed with the professionali encountered. (I have dealt with the worst advisors ever at Gene Messer VW and Pollard Ford.). So far I am amazed and impressed with the professionalism I have found at Gene Messer Toyota. From the salesman to the service advisor; all top notch! I have no problem believing the mechanics are of the same caliber when they eventually service my Camry’s needs. More

Colby answered all my questions when I arrived. And I love that my technician sent me a video of the air filters explaining why they needed changed. Then all I had to do was do a few clicks and t And I love that my technician sent me a video of the air filters explaining why they needed changed. Then all I had to do was do a few clicks and they got the filters replaced. Thanks!! More

Colby Watts was very good at helping me. They really did help with all my needs and I will recommend them to everyone and will return in the future if need be. They really did help with all my needs and I will recommend them to everyone and will return in the future if need be. More

Nice wait area, café, TVs, seating, and service department staff are very responsive, txt work well for a quick reply. department staff are very responsive, txt work well for a quick reply. More

Jake Chester was very helpful. Answered all my questions. Transaction was easy and smooth. Price for my trade-in was reasonable. Would definitely recommend to family or friends Answered all my questions. Transaction was easy and smooth. Price for my trade-in was reasonable. Would definitely recommend to family or friends. More

I really appreciate how helpful and cooperative everyone was to me especially my car salesman, Nieves Garcia was to me especially my car salesman, Nieves Garcia More