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Gene Messer Toyota

Lubbock, TX

Overview
Employees
Reviews
Vehicles
4.7
1,147 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6102 19th St

Lubbock, TX

79407

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Showing 1,147 reviews

December 29, 2025

Great communication throughout my service and fit me in no problem when it worked with my schedule. More

by Serenity Vaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Service Dept.
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Dec 30, 2025 -

Gene Messer Toyota responded

Hello Serenity, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2025

Brian Womack is one of the best service guy who takes care of his customers More

by Gloria Sifuentes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Womack
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Dec 30, 2025 -

Gene Messer Toyota responded

Hi Gloria, thank you for your kind words and this wonderful review! We hope to see you soon!

December 23, 2025

Eddie Reyna is the absolute best ! !!!!! Gene Messer made buying a vehicle fast easy it was the best experience ever. More

by Laurie Diaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
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Dec 25, 2025 -

Gene Messer Toyota responded

Hello Laurie, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2025

Prompt and cordial service provided by service department personnel. Staff person reviewed and pointed out necessary replacement of filters. More

by pflara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2025 -

Gene Messer Toyota responded

Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

December 22, 2025

Service rep was thorough, polite, and helpful. Waiting area is very comfortable and well designed. More

by Pkloveless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2025 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 20, 2025

Always a good service experience here. I have developed a personal relationship with the service writer and always go through him for service. Real “straight shooter”! I especially appre More

by Motoguzziman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Womack, Service Writer
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Dec 21, 2025 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2025

Nick and brandon were very helpfull and the service was very fast we are happy with our car and the service ! More

by chelalerma162
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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Dec 19, 2025 -

chelalerma162 responded

We are satisfied

Dec 21, 2025 -

Gene Messer Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 18, 2025

We had a pleasurable car buying experience at Gene Messer Toyota. We would highly recommend this dealership. More

by selfunemployed3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2025 -

Gene Messer Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gene Messer Toyota. Thanks for the recommendation, and have an amazing day!

December 18, 2025

Always have had good experiences with Gene Messer Toyota. Staff is friendly and efficient and work is top notch. More

by jdawdy75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
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Dec 21, 2025 -

Gene Messer Toyota responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2025

Love Adam from the service department. He treats me like family. Wouldn’t go anywhere else. He is very patient. He explains everything in detail. In my opinion, awesome customer service. T More

by Shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Dec 21, 2025 -

Gene Messer Toyota responded

Hi Shay, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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