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Gene Messer Toyota

Lubbock, TX

4.7
790 Reviews

6102 19th St

Lubbock, TX

79407

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Showing 790 reviews

January 04, 2025

Excellent sales, parts and service departments. Courteous, and helpful.. l have never had any problems or issues with Gene Messer Toyota. More

by Dan Dennison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in service
Jan 05, 2025 -

Gene Messer Toyota responded

Hi Dan, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

Our salesman Joe was very friendly and easy to speak to. Helped facilitate the deal. More

by Lupe C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Venegas, Josh Short
Jan 05, 2025 -

Gene Messer Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Gene Meaaer Toyota is always professional, courteous,thurough and quality work. I take my Tundra for oil changes and the 20 point inspection. More

by Tundra Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Enriquez
Jan 05, 2025 -

Gene Messer Toyota responded

Hello Tundra, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

Service Advisor, Kolby, provided excellent customer service. I took my car in for an oil change and was in and out in an hour. More

by Mary_lisa4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jan 05, 2025 -

Gene Messer Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

Adam was very courteous as well as all the staff. Everything was taken care of. More

by IGP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Reyna
Jan 05, 2025 -

Gene Messer Toyota responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 01, 2025

I usually use Colby but he was gone and Jesse filled in and he was just the sweetest ever as well. Glad he’s a part of your team. But Colby better come back. More

by lydia.quevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 02, 2025 -

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

I went to buy a car for my daughter. We found one she liked and they had us in and out in no time! More

by joannefh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel R and Joshua
Jan 02, 2025 -

Gene Messer Toyota responded

Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

The SERVICE DEPARTMENT did an AWESOME JOB caring for my car and letting me know something was wrong with my car and getting the job done within a certain amount of time before I went to work. Thank you ALL More

by Darla Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The SERVICE DEPARTMENT
Jan 02, 2025 -

Gene Messer Toyota responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Jan 02, 2025 -

Darla Smith responded

Yes will do and thank you!

December 31, 2024

Great dealership with great service and management! The dealership is very clean with very respectful employees. Only dealership where they hold the door open for you. First class business! More

by Stevo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Randall - Great!, Brady Keys
Jan 02, 2025 -

Gene Messer Toyota responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 28, 2024

Lubbock Gene Messer Toyota is the BEST! !! Today at my vehicle maintenance appointment, my service team member went out of his way and found me a $20 off coupon and applied it to my bill. I More

by Isabellvsmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Dec 29, 2024 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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