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Gene Messer Toyota

Lubbock, TX

4.7
790 Reviews

6102 19th St

Lubbock, TX

79407

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Showing 790 reviews

January 16, 2025

We were very impressed with attention to detail and professionalism of Brian, Service Writter who both checked our vehicle in and out. The Technician was very thorough with details of our well loved To More

by cad59limo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Service Writer
Jan 17, 2025 -

Gene Messer Toyota responded

Hi, we're happy to hear you had such a positive experience with Brian and team! We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2025

Everyone has always been very courteous and helpful to me, whether it be salesmen or those in the service department. Adam has helped me several times when servicing my car over the last couple of years. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in service dept.
Jan 19, 2025 -

Gene Messer Toyota responded

Hello Diane, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2025

The salesman Sean Ahern was a wonderful man. Very friendly and cooperative. He was attentive to our inquiries. More

by 2001guandique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Ahern
Jan 17, 2025 -

Gene Messer Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. We hope you have a great day!

January 15, 2025

Gene Messer was amazing to work with! When we picked up the vehicle, it had a big red bow! More

by nikkiweaver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Scaeffer
Jan 17, 2025 -

Gene Messer Toyota responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2025

Very friendly acted as though they cared about me as a customer. Salesman was great and young man in finance was prompt easy to deal with More

by larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Aherain. Don Smith, Brady Keys
Jan 16, 2025 -

Gene Messer Toyota responded

Hello Larry, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 11, 2025

Kolby, my Service Advisor, made a long wait bearable. He was helpful and courteous. I will request him again in the future. More

by beverlyflemingGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolby
Jan 13, 2025 -

Gene Messer Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

January 08, 2025

Great customer service didn’t have to wait very long. Our salesman helped us through this process. More

by moncalloj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nieves Garcia
Jan 10, 2025 -

Gene Messer Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2025

Was taken care of could have been updated a little more on what was going on More

by andyblair55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Enriquez
Jan 09, 2025 -

Gene Messer Toyota responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

January 06, 2025

My fifth Toyota and all ways have great service. Great personnel to work with each time I go for service. More

by barbpshideler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Baugher
Jan 09, 2025 -

Gene Messer Toyota responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

They were Efficient and kind. They communicated well and completely. I appreciate my service manager. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 05, 2025 -

Gene Messer Toyota responded

Hi Rob, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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