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Gene Messer Toyota
Lubbock, TX
1,037 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,037 reviews
September 03, 2025
They were very thorough and transparent. They helped me quite a bit, more than most places would. They even gave me a free ride to and from the dealership. Love their service. They helped me quite a bit, more than most places would. They even gave me a free ride to and from the dealership. Love their service. More
by William Hummeldorf
Employees Worked With
September 02, 2025
Great customer service just waiting to long on the broken fender that's supposed to get repaired and some scratches that were supposed to get buffed out but other than that I strongly recommend for anyone lo fender that's supposed to get repaired and some scratches that were supposed to get buffed out but other than that I strongly recommend for anyone looking to buy a vehicle More
by Adamcartwright1963
Employees Worked With
September 02, 2025
I brought my car 4-Runner in to have the brakes checked and they looked them over and gave me piece of mind that they were all good. and they looked them over and gave me piece of mind that they were all good. More
by cmtriplett1993
Employees Worked With
Amanda in the service department
August 29, 2025
I had the oil changed on my vehicle. David from Service was professional and courteous. My car was serviced pretty quickly. I greatly appreciate that. I definitely will be back. Thank yo David from Service was professional and courteous. My car was serviced pretty quickly. I greatly appreciate that. I definitely will be back. Thank you Toyota! More
by MJ
August 29, 2025
Very good experience. They found the exact vehicle I needed and Goeff went above and beyond in explaining features. They found the exact vehicle I needed and Goeff went above and beyond in explaining features. More
by jwearp4
August 29, 2025
I had received notification of a recall on my vehicle. When I contacted Amanda, it was dealt with promptly. She also suggested a much needed clarifying of my headlights. Thank you! When I contacted Amanda, it was dealt with promptly. She also suggested a much needed clarifying of my headlights. Thank you! More
by Jay
Employees Worked With
Amanda
August 27, 2025
Nice clean waiting area, free coffee heated muffins to snack on. The people were friendly and knowledgeable, GREAT PLACE! snack on. The people were friendly and knowledgeable, GREAT PLACE! More
by stecla8
August 26, 2025
People are nice and it’s clean. I got quick service.i was checked out and going quickly. I got quick service.i was checked out and going quickly. More
by Jackiepeterso85
Employees Worked With
