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Gene Messer Toyota

Lubbock, TX

Overview
Reviews
Vehicles
4.7
686 Reviews
Call Dealership (806) 748-4812

6102 19th St

Lubbock, TX

79407

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Showing 686 reviews

September 24, 2024

Very friendly and efficient! It's very nice to enjoy coffee while you are waiting. More

by bkbigham62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Kainz
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Sep 28, 2024 -

Gene Messer Toyota responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2024

Good dealership, good employees. Didn't try to charge you extra for xxxx. Got the gape insurance, always get the gape. And then got the rim & tire coverage and the extended 5 year or More

by bobbylrex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher marlow
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Sep 27, 2024 -

Gene Messer Toyota responded

Hi Bobbylrex, thank you so much for your positive comments about Gene Messer Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

September 20, 2024

i patronize the toyota dealer to service my SUV car because very approachable personel & excellent service . More

by rlm_289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
Report | Print
Sep 27, 2024 -

Gene Messer Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 19, 2024

Friendly people and I will be back for my service needs. Thank you and have a good day! More

by Darren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 21, 2024 -

Gene Messer Toyota responded

Hi Darren, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2024

Service advisor Bryan is always so incredible everytime I have had to bring car in and the Gm is also been amazing helping More

by Texasboo76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan in service, Brady Keys
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Sep 21, 2024 -

Gene Messer Toyota responded

Hi, we're happy to hear you had such a positive experience with Bryan and team! Please don't hesitate to reach out to us if there's anything more we can do!

September 16, 2024

Great service - thank you - nice waiting area and coffee bar . Good communication with service tech! More

by Cyn_pedersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Kainz
Report | Print
Sep 20, 2024 -

Gene Messer Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2024

Online appointment making was easy. Dealership was ready for me and took care of my needs. Planned for further appointments. More

by barbabbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Sep 14, 2024 -

Gene Messer Toyota responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2024

Kade Riney was awesome to work with. Financing manager was very efficient and easy to work with. Overall, great buying experience. More

by kyleg995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kade Riney, Brandon Krawford
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Sep 12, 2024 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

September 10, 2024

Took my car in for Toyota care maintenance and they made it quick and easy with same day appointment and service, thanks Matt! More

by mistyraescout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service -Matt
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Sep 13, 2024 -

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. We are always more than happy to assist you if anything else comes up. Take care!

September 10, 2024

They were very professional and did great work. I would not think about taking my Toyota any where else for service. More

by Dedra Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people only
Report | Print
Sep 13, 2024 -

Gene Messer Toyota responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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