Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gene Messer Toyota
Lubbock, TX
1,129 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,129 reviews
December 30, 2025
I had a 60 point inspection and new battery but I still had low tire pressure indicator. He said after I drive it it would go off but it didn’t. Not happy I spent that much money and still had low tire pre had low tire pressure indicator. He said after I drive it it would go off but it didn’t. Not happy I spent that much money and still had low tire pressure indicator. Makes me wonder if they really checked it More
by cyn6959
Employees Worked With
Brian Womack
December 29, 2025
The technician was friendly, courteous an explained the details of the work provided, The waiting area was very clean with the fresh aroma of coffee details of the work provided, The waiting area was very clean with the fresh aroma of coffee More
by frecklesnunez
Employees Worked With
December 23, 2025
Prompt and cordial service provided by service department personnel. Staff person reviewed and pointed out necessary replacement of filters. personnel. Staff person reviewed and pointed out necessary replacement of filters. More
by pflara
Employees Worked With
December 22, 2025
Service rep was thorough, polite, and helpful. Waiting area is very comfortable and well designed. Waiting area is very comfortable and well designed. More
by Pkloveless
Employees Worked With
December 20, 2025
Always a good service experience here. I have developed a personal relationship with the service writer and always go through him for service. Real “straight shooter”! I especially appre I have developed a personal relationship with the service writer and always go through him for service. Real “straight shooter”! I especially appreciate the dealership’s use of Uber for customer transportation. Instead of waiting around the dealership for an extended period for the vehicle service to be completed, they whisk you back and forth from home on their dime; excellent! More
by Motoguzziman
Employees Worked With
Brian Womack, Service Writer
December 18, 2025
We had a pleasurable car buying experience at Gene Messer Toyota. We would highly recommend this dealership. Toyota. We would highly recommend this dealership. More
by selfunemployed3
Employees Worked With
