Gene Messer Toyota
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,140 reviews
everything was made very simple and professional,great customer service,have sent your dealership customers. customer service,have sent your dealership customers. More
We had such a great experience buying our used car at Gene Messer Toyota. I have bought cars from many different dealerships in town; and this by far was the best experience. Our salesman, Johnny, was gr Gene Messer Toyota. I have bought cars from many different dealerships in town; and this by far was the best experience. Our salesman, Johnny, was great and very attentive. It was such a smooth process from arrival to walking out with our new car. I highly recommend visiting them for your next vehicle. More
Geoff and his financial team were incredible. Everything about purchasing a new car was smooth and flawless. Geoff didn't make us feel pressured or rushed to make a deal- A true stand up salesman Everything about purchasing a new car was smooth and flawless. Geoff didn't make us feel pressured or rushed to make a deal- A true stand up salesman who made us feel welcome and comfortable with our purchase. I would recommend he and his team to anyone looking to purchase a vehicle in Lubbock. More
Brian Womack has been extremely helpful to me over the past several years I have worked with him. He has gone out of his way to help me with specific problems, and to explain aspects of car functionality past several years I have worked with him. He has gone out of his way to help me with specific problems, and to explain aspects of car functionality. I value the willingness to do this greatly. More
I had a great experience working with Tyler Jenkins. He was professional, knowledgeable, and truly made the entire experience exceptional. I flew in from Seattle, WA to purchase a brand-new vehicle for He was professional, knowledgeable, and truly made the entire experience exceptional. I flew in from Seattle, WA to purchase a brand-new vehicle for my mom, and Tyler worked diligently, even from afar, to ensure everything went smoothly. He was an absolute blessing throughout the process and made what could have been stressful feel effortless. My mom drove off in her new Toyota RAV4 and absolutely loves it, and that is largely thanks to Tyler’s outstanding service. More
Gene Messer makes the buying and maintenance of your vehicle a breeze... I have bought my last three vehicles from Gene Messer Toyota, here in Lubbock, and everyone from the sales staff, to the service vehicle a breeze... I have bought my last three vehicles from Gene Messer Toyota, here in Lubbock, and everyone from the sales staff, to the service department, to the financial staff are a pleasure to work with... More
Every time i take my vehicle to get maintenance service done, I do not stress because I know that I am going to be taken care of! As well, everyone is so kind and courteous! done, I do not stress because I know that I am going to be taken care of! As well, everyone is so kind and courteous! More
Without an appointment, I stopped by to ask a question about routine maintenance. I was greeted patiently and had my questions answered and … they were able take care of a a recall … all without an appo about routine maintenance. I was greeted patiently and had my questions answered and … they were able take care of a a recall … all without an appointment. This was such a big deal because I live 2 hours away. I’m not in Lubbock regularly. They made it work on my schedule. Thanks! More
I feel like the people I dealt with were not honest with me. Refused to deliver vehicle, even after I offered to pay for it. Didn’t want to complete the recommended repairs/service even after I offered to me. Refused to deliver vehicle, even after I offered to pay for it. Didn’t want to complete the recommended repairs/service even after I offered to pay for it. They had an unbelievable explanation for denying every request I made. They even told me they don’t really detail/wash high mileage vehicles to sell. So yeah…. I bought a car with the previous owner’s trash in it. Not a great experience, I recommend avoiding this dealership. More



