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Gene Messer Toyota

Lubbock, TX

4.7
1,082 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6102 19th St

Lubbock, TX

79407

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Showing 1,082 reviews

March 05, 2026

Drove up with my appointment and was greeted with a smile. I was informed on where I could wait, and given instructions. I was able to either buy coffee, or opt for the ones offered for free. The pla More

by Kpope0528
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Colby!
March 05, 2026

They are always prompt, courteous, and professional for our service appointment. They always ask if we have any questions. More

by donaldandrayenell
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2026

They are always prompt, courteous, and professional for our service appointment. They always ask if we have any questions. More

by donaldandrayenell
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2026

These people always take great care of me and my cars. Highly recommended as they above and beyond. More

by 16jeremy83
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2026

We had our car serviced but also had a Doctor appointment. Bryan Womack made sure our car was serviced and we had it back on time to make it for doctor appointment. Appreciate Bryan for doing tha More

by jllozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Womack
Mar 05, 2026 -

Gene Messer Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 04, 2026

Quick, convenient, and generous service, technicians are professional and organized to provide fair explanations. Make appointment before going there More

by juliayoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
March 03, 2026

Joe angle and Shaun are great people to work with. Would definitely recommend them to help you! More

by Diana.clem62
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jason
March 02, 2026

Professional service! Geoff Schramme, with his salesmanship and knowledge had us ready and out the door with our purchase More

by LaReta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Schramme
Mar 05, 2026 -

Gene Messer Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2026

I own a 2013 TT FJ Cruiser and don’t trust just anyone to work on her. I’ve taken her to Gene Messer Toyota and Colby’s service crew since buying her. Every single service is the best experience! From texts More

by mamamarlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
Mar 04, 2026 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2026

Excellent Service, especially Colby Watts! Everyone is so nice! Service Dept. Is so nice, caring & friendly! More

by Brenda Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Watts
Mar 04, 2026 -

Gene Messer Toyota responded

Hi Brenda, we're happy you found Colby to be so supportive during your experience here at Gene Messer Toyota. If you have any further questions, please don't hesitate to reach out!

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