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Gene Messer Toyota

Lubbock, TX

Overview
Reviews
Vehicles
4.7
885 Reviews
Call Dealership (806) 748-4800

6102 19th St

Lubbock, TX

79407

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Showing 885 reviews

July 29, 2025

Mia was outstanding. We liked her so much that we are buying another car next month. More

by John.r.sills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mia Turner, Brady Keys
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Jul 29, 2025 -

Gene Messer Toyota responded

Hi John, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

July 29, 2025

It was very fast and easy, and the service was outstanding! The tech gave me a detailed video of everything he did! More

by Coreytownley22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolby
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July 29, 2025

3rd vehicle that we bought from them. Andrew is fantastic especially after the sale. We will do business with them again More

by jonathanmkeil499
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Harper
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Jul 30, 2025 -

Gene Messer Toyota responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 28, 2025

Serviced my lexus in less than 30 mins. Greatest service and sales staff in lubbock!! More

by djjrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kirkham cole fielden
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Jul 29, 2025 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2025

Amanda is amazing! She is easy to work with, trustworthy and honest. I have purchased from Gene Messer twice now because of Amanda. 10/10 recommend her! More

by Alexis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Walker is the sales rep that I worked with. I highly recommend her.
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Jul 29, 2025 -

Gene Messer Toyota responded

Hello Alexis, thank you for your kind review; we are happy to pass along your comments to Amanda here at Gene Messer Toyota! If you have any further questions, please give us a call. We're always happy to help!

July 25, 2025

Outstanding job they did with getting me into a truck. They went over and beyond More

by keithvasquez177
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Wilkins , Brady Keys
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Jul 28, 2025 -

Gene Messer Toyota responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

July 22, 2025

Got the service done in the time that was suggested but I had to be the one to ask if the $500 camera re-calibration was under the platinum Toyota care warranty and was told it wasn’t because the tech said “ More

by gmtoyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Elliott, Brady Keys
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July 22, 2025

We were told the dealership would not release our totaled car to insurance without our signature while we were out of town. Came to Gene Messer on the day we said we would and they HAD released the car witho More

by john.m.wylie
Service Communication
Recommend Dealer
No
Employees Worked With
Brady Keys
Report | Print
Jul 24, 2025 -

Gene Messer Toyota responded

Good afternoon Mr. Wylie, I wanted to reach out and try to help with the insurance issue. Please call or email me so we can resolve the issue as soon as possible. Thank you for your time. Dave Randall, Service Director Gene Messer Toyota | 806-748-4801 | drandall@group1auto.com

July 19, 2025

Staff is friendly, informative and helpful. Questions are answered kindly and effort is made to make sure reasons for recommending services is understood. More

by Kathryn.owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Baugher
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Jul 21, 2025 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2025

Great dealership and Luke Mason was an amazing dealer! They were kind and got us in the vehicle we wanted! More

by Nati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Mason, Josh, Brady Keys
Report | Print
Jul 21, 2025 -

Gene Messer Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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