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Gene Messer Toyota

Lubbock, TX

Overview
Reviews
Vehicles
4.7
685 Reviews
Call Dealership (806) 748-4812

6102 19th St

Lubbock, TX

79407

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Showing 685 reviews

January 23, 2025

The service team at Gene Messer Toyota is the best! The service department does a great job at what they do and I appreciate each of them. Thank you Gene Messer Service Department for all your hard wor More

by cindymcallister34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
January 21, 2025

The staff at Messer Toyota in Lubbock, Texas. I’ve done an awesome job on our two purchases of a 2020 Camry and a 2023 Camry thanks for the great service. More

by rjrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
Report | Print
Jan 22, 2025 -

Gene Messer Toyota responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 21, 2025

Colby Watts is my service advisor & he does an excellent job taking care of my vehicle!! More

by KirkF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Watts
Report | Print
Jan 22, 2025 -

Gene Messer Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 21, 2025

There was some miscommunication about the estimated time it would take to have my car ready. Matt in service took care of everything and got me out sooner than expected. Thank you, Matt! More

by gmz_erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service department.
Report | Print
Jan 22, 2025 -

Gene Messer Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2025

We were very impressed with attention to detail and professionalism of Brian, Service Writter who both checked our vehicle in and out. The Technician was very thorough with details of our well loved To More

by cad59limo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Service Writer
Report | Print
Jan 17, 2025 -

Gene Messer Toyota responded

Hi, we're happy to hear you had such a positive experience with Brian and team! We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2025

Everyone has always been very courteous and helpful to me, whether it be salesmen or those in the service department. Adam has helped me several times when servicing my car over the last couple of years. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in service dept.
Report | Print
Jan 19, 2025 -

Gene Messer Toyota responded

Hello Diane, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2025

The salesman Sean Ahern was a wonderful man. Very friendly and cooperative. He was attentive to our inquiries. More

by 2001guandique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Ahern
Report | Print
Jan 17, 2025 -

Gene Messer Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. We hope you have a great day!

January 15, 2025

Gene Messer was amazing to work with! When we picked up the vehicle, it had a big red bow! More

by nikkiweaver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Scaeffer
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Jan 17, 2025 -

Gene Messer Toyota responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2025

Very friendly acted as though they cared about me as a customer. Salesman was great and young man in finance was prompt easy to deal with More

by larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Aherain. Don Smith, Brady Keys
Report | Print
Jan 16, 2025 -

Gene Messer Toyota responded

Hello Larry, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 11, 2025

Kolby, my Service Advisor, made a long wait bearable. He was helpful and courteous. I will request him again in the future. More

by beverlyflemingGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolby
Report | Print
Jan 13, 2025 -

Gene Messer Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

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