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Gene Messer Toyota

Lubbock, TX

Overview
Reviews
Vehicles
4.7
702 Reviews
Call Dealership (806) 748-4800

6102 19th St

Lubbock, TX

79407

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Showing 702 reviews

February 12, 2025

Mr. Paez was very helpful and courteous. Made sure all my questions were answered about the service on the vehicle. More

by lupe.mcclellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Paez
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February 09, 2025

Fue excelente el servicio dealer y del vendedor Gerardo, gracias a él pude comprar mi Toyota More

by Edel Alejandro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo es un excelente vendedor ⭐️⭐️⭐️⭐️⭐️, Brady Keys
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February 07, 2025

Staff is always friendly, helpful, honest, and expedient. They’re not pushy and always put the customer first. More

by John D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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February 06, 2025

Super helpful and excellent service. They were very respectful and professional.i would definitely recommend. More

by dberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Womack
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Feb 10, 2025 -

Gene Messer Toyota responded

Hi, thank you so much for your positive comments about Gene Messer Toyota! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 04, 2025

I'm very pleased with my Gene Messer Toyota experience and John Neely my salesman. He went the extra mile for me and I believe I got an excellent Tacoma and good deal. More

by Ronnie Wooldridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Neely
Report | Print
Feb 07, 2025 -

Gene Messer Toyota responded

Hello Ronnie, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2025

They were friendly and attentive. They also had a positive attitude and helped me get into want I wanted in and out. More

by danieladominguez_92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kade Riney
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Feb 07, 2025 -

Gene Messer Toyota responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 03, 2025

Great friendly service. Just don’t like how long it took. About 5 hours for an oil change and tire rotation. Other than that, it was great More

by rcavazos2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in service
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Feb 07, 2025 -

Gene Messer Toyota responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2025

They are very kind and very respectful and honest. I found it very easy to talk to them. More

by Honestorita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Jimenez 3rd five stars
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Feb 03, 2025 -

Gene Messer Toyota responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 31, 2025

Staff very friendly. Very knowledgeable. Was able to explain to me what work my car needed. And how I can go about getting the work done in a timely manner More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolby -Service Department
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Feb 03, 2025 -

Gene Messer Toyota responded

Hi Diana, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2025

Great experience. Felt no pressure and had what i was looking for. Second car i traveled to Gene Messer for. More

by Oacjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None listed
Report | Print
Feb 01, 2025 -

Gene Messer Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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