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Gene Messer Ford of Lubbock

Lubbock, TX

4.6
835 Reviews

6000 19th St.

Lubbock, TX

79407

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Showing 835 reviews

November 09, 2017

Great prices, customer service, very fast work Very pleased with the all around service at gene Messer ford. Was impressed with the fast paced work as well as the awesome customer service I had en More

by Johnp86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan abbot
October 18, 2017

Service-Headlight Dealership personnel were very helpful and I am grateful for their efforts. However, $1,650 to replace a headlight is preposterous and downright offen More

by Simonds11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kat
October 12, 2017

Better than the competition It was not a lot of back and forth negotiating with Sales and sales Manager. Other dealership did not seem to want to trade or work with me. More

by Brian S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Hector
October 10, 2017

Top shelf Have always dealt with Gene Messer. Another good experience . Meet nice people every time I go there. Really can't say much more but thank you . More

by Beverly65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthon Rodriguez
October 02, 2017

best dealership so far I have bought 4 new trucks in last 5 years and Nathan has been great as well as his sales team at fulfilling my needs each time I return. More

by Smith brady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake and Thomas both very helpful
September 29, 2017

Great and very friendly!! This dealership is the best and Brandi made my whole experience very easy and less stressful. They made me feel comfortable, appreciated and valued as More

by Dek1297
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi B
September 25, 2017

Wonderful experience Great experience all around. Very nice staff who were very helpful and friendly. Will definitely be back fit all of my servicing needs. Thank u for a More

by Alice Eppers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if names
September 22, 2017

Great experience! My experience at Gene Messer Ford was excellent! The problem with my Explorer was quickly diagnosed by the technician and fixed with no inconvenience More

by Wtmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kat,Joe
September 22, 2017

Trade vehicle Steve Zionts was a very professional man . Did everything to get us the 2017 mkx car. I would recommend Gene Messer in all my vehicle More

by Terri @ Brian Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zionts and Hector Olivas
September 15, 2017

Great experience Very professional and easy to get checked in. Comfortable waiting area with free wi-fi and complimentary drinks. Short time to get vehicle serviced. V More

by Bob-O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Sure
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