Gene Messer Ford of Lubbock

I always take my fords here for service. Virginia has always been great and very helpful. Virginia has always been great and very helpful. More

Barbara Orr at Gene Messer was absolutely awesome. She did everything in her power to get my repair done for the lowest possible cost. I can't say the same thing for Ford Motor company customer relati She did everything in her power to get my repair done for the lowest possible cost. I can't say the same thing for Ford Motor company customer relation specialist. They wee either rude or didn't return calls or email. They were totally useless. More

Amanda was very courteous explained what the wait time was and kept me informed of how they were progressing with the service was and kept me informed of how they were progressing with the service More

I always take my truck to Gene messer ford to have my vehicle serviced. I have no problem with the service vehicle serviced. I have no problem with the service More

They were super helpful in helping me find the problem going on with my car. Virginia was really nice, and was super personable. It was overall a very good experience for someone who is not experienced wi going on with my car. Virginia was really nice, and was super personable. It was overall a very good experience for someone who is not experienced with cars. More

My truck was completed sooner than the initial estimate. Amanda communicated effectively throughout the process. The report with the work that needed to be done was clear and easy to understand. Amanda communicated effectively throughout the process. The report with the work that needed to be done was clear and easy to understand. More

Glen Norris was great, did a fine job and his hospitality while waiting was good. He even bought my breakfast. while waiting was good. He even bought my breakfast. More

Gene Messer Ford is an excellent place for service. We are always treated courteously, excellent customer waiting area, and good service. Sean was our most recent service advisor. He was very knowl We are always treated courteously, excellent customer waiting area, and good service. Sean was our most recent service advisor. He was very knowledgable, courteous and helped us tremendously. The service advisors are the main reason we like Gene Messer Ford. More

I’ve bought three vehicles from here. All in great condition and fair prices especially in today’s economy. Don has always been good to me and my family and has gotten us into 3 family ve All in great condition and fair prices especially in today’s economy. Don has always been good to me and my family and has gotten us into 3 family vehicles. Thank you! More

They helped me very much and it was a real easy experience and I got a very good vehicle. experience and I got a very good vehicle. More