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Gene Messer Ford of Lubbock

Lubbock, TX

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Employees
Reviews
Vehicles
4.7
1,329 Reviews
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6000 19th St.

Lubbock, TX

79407

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Showing 1,329 reviews

December 23, 2024

Took my Ford F150 in at 7:00 am to get the oil and filter changed and was out before 8:00. Quicker than normal More

by eo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cadyn
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Dec 25, 2024 -

Gene Messer Ford of Lubbock responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2024

Mike was very courteous and had our vehicle back in the time he had said. More

by dnbotello59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 26, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we're happy to hear you had such a positive experience with Mike! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2024

Very friendly and informative. Easy to work with, wasn’t pushy like you tend to see from salesman. Jean is a great employee More

by Chris.camp0012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jene
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Dec 22, 2024 -

Gene Messer Ford of Lubbock responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Javier was easy to deal with and not pushy at all. Luis was a big help in finance as well. Thanks! More

by Mjmwinfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier, Luis
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Dec 22, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Gene Messer Ford Lubbock were highly dedicated and excellent with their services each time I went to have my car - Ford Fusion checked and fixed. My experience was pleasant with all the staff includin More

by Stanley Opara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Edwards, Macyn, Mike Pugh
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Dec 23, 2024 -

Gene Messer Ford of Lubbock responded

Hi Stanley, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. Thanks for the recommendation, and have an amazing day!

December 19, 2024

Great people to work with ,they are professional n very friendly and very curious in general More

by Yankee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Ramirez
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Dec 23, 2024 -

Gene Messer Ford of Lubbock responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2024

The financial department was ridiculous and very inconsiderate. I was paying without financing and told to drive to the bank for a cashiers ccheck.i made it known it would be a 4 hour drive to my pa More

by Annie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
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Dec 21, 2024 -

Gene Messer Ford of Lubbock responded

Hello Annie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

December 19, 2024

Friendly service. Clean waiting room with complimentary beverages. Truck work was completed in a timely fashion with text updates. More

by eric.newell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cayden
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Dec 21, 2024 -

Gene Messer Ford of Lubbock responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 19, 2024

Billi was great help and she's so beautiful too. Thank you, you fixed the problem that others claimed didn't exist! More

by gclbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billi
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Dec 21, 2024 -

Gene Messer Ford of Lubbock responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

December 17, 2024

I got the best deal for my Grandson took two weeks looking for a truck in all dealers in lubbock.than back you'll and found a great truck and great deal thanks More

by 102650mony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ishey
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Dec 20, 2024 -

Gene Messer Ford of Lubbock responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

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