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Gene Messer Ford of Lubbock

Lubbock, TX

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Employees
Reviews
Vehicles
4.7
1,273 Reviews
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6000 19th St.

Lubbock, TX

79407

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Showing 1,273 reviews

November 16, 2024

Cadyn is always real nice very pleasant and professional and always does a good job More

by ioballe9@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cadyn Campell
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Nov 18, 2024 -

Gene Messer Ford of Lubbock responded

Hello, thank you for your kind review; we are happy to pass along your comments to Cadyn here at Gene Messer Ford Lubbock! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

My advisor was very friendly and knowledgeable about the service that was done on my F-150. More

by Alfredo1319.ag5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Caley
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Nov 18, 2024 -

Gene Messer Ford of Lubbock responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

Glenn is a pleasant advisor. Is patient and very formal. Would not want anyone else to be my advisor. More

by Collin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Norris
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Nov 18, 2024 -

Gene Messer Ford of Lubbock responded

Hi Collin, thanks for your praise and kind comments about Glenn. Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

Excellent communication, organization and professionalism. Ashley great salesman. Cordial and knowledgeable West Texas lucky to have this dealership. More

by john.bagwell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Ramirez, Eugene Gutierrez
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Nov 18, 2024 -

Gene Messer Ford of Lubbock responded

Hi, thanks for your praise and kind comments about Ashley. Please don't hesitate to reach out to us if there's anything more we can do!

November 15, 2024

They are friendly, respectful and courteous. We were in and out in one day with the vehicle we really wanted. They have a great inventory. More

by Teresa Walker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
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Nov 18, 2024 -

Gene Messer Ford of Lubbock responded

Hello Teresa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

Outstanding service — special shout out to Glenn Norris. , he always is very professional — Thank you! More

by slow&fast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Norris
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Nov 18, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. Feel free to reach out to us if you need anything. Have a wonderful day.

November 13, 2024

Great service, speedy turnaround time. Very good online coupon made an oil change super affordable. More

by J.garcia9132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Nov 15, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 13, 2024

I was looking for Excellent service, I appreciate good customer service. And that is exactly what I got. Thanks again. More

by roycejiminez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aryan Guzman
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Nov 14, 2024 -

Gene Messer Ford of Lubbock responded

Hi, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Gene Messer Ford Lubbock

November 12, 2024

Barbara always takes care of my service needs in a timely manner. Well taken care of. More

by dlhull57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
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Nov 13, 2024 -

Gene Messer Ford of Lubbock responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 12, 2024

Barbara was great! She was fast an efficient. Gene Messer has my business because of her. Thanks!!! More

by jimhall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Report | Print
Nov 13, 2024 -

Gene Messer Ford of Lubbock responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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