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Gene Messer Ford of Lubbock

Lubbock, TX

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Employees
Reviews
Vehicles
4.7
1,436 Reviews
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6000 19th St.

Lubbock, TX

79407

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Showing 1,436 reviews

March 10, 2025

There are 2 ford dealerships in town. I prefer Gene messer to the competition, handsome down. More

by bobhinkle53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahnny
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Mar 13, 2025 -

Gene Messer Ford of Lubbock responded

Hi, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

March 10, 2025

Mike and Noah were both very communicative and responsive about the status of my vehicle. More

by Vanessa Arreola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah, Mike
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Mar 13, 2025 -

Gene Messer Ford of Lubbock responded

Hi Vanessa, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. We do hope we can be of assistance in the future. Take care!

March 08, 2025

Just traveling when I ruined a tire. Noah was extremely helpful in dealing with my warranty and getting my tire replaced. More

by scovey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Mar 09, 2025 -

Gene Messer Ford of Lubbock responded

Hello, we're happy you found our staff Noah to be so supportive during your experience here at Gene Messer Ford Lubbock. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2025

Barbra was very friendly and caring person . Her expertise and attention to detail is as awesome as. More

by johnnyolvera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbra
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Mar 09, 2025 -

Gene Messer Ford of Lubbock responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 06, 2025

Efficient, friendly, very helpful on first visit and 2nd. Barbara , Lincoln specifically is outstanding representative More

by Sugarbar007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Orr
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Mar 09, 2025 -

Gene Messer Ford of Lubbock responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2025

Very responsive, kept me informed, excellent service advisor. Would have been nice if they had run the car through the car wash. More

by dbw4Him
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Mar 09, 2025 -

Gene Messer Ford of Lubbock responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2025

Service writer was very helpful and kind. Mechanic also was very informative on my problems with my veh. Sure More

by agarcia1163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
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Mar 09, 2025 -

Gene Messer Ford of Lubbock responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2025

The dealer came to my house to perform a software recall. It was easy to schedule and was completed on time. More

by jeffprobo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Mar 09, 2025 -

Gene Messer Ford of Lubbock responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2025

Always great service, an incredible value and everyone is always so helpful. That’s the reason I keep both my vehicles serviced at Gene Messer More

by Jbushtexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Mar 04, 2025 -

Gene Messer Ford of Lubbock responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 01, 2025

I liked the way they picked our vehicle up and returned it back to us. More

by Robbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caden Campbell
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Mar 04, 2025 -

Gene Messer Ford of Lubbock responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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