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Gene Messer Ford of Lubbock

Lubbock, TX

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Employees
Reviews
Vehicles
4.7
1,237 Reviews
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6000 19th St.

Lubbock, TX

79407

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Showing 1,237 reviews

November 13, 2024

Great service, speedy turnaround time. Very good online coupon made an oil change super affordable. More

by J.garcia9132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Nov 15, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 13, 2024

I was looking for Excellent service, I appreciate good customer service. And that is exactly what I got. Thanks again. More

by roycejiminez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aryan Guzman
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Nov 14, 2024 -

Gene Messer Ford of Lubbock responded

Hi, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Gene Messer Ford Lubbock

November 12, 2024

Barbara always takes care of my service needs in a timely manner. Well taken care of. More

by dlhull57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
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Nov 13, 2024 -

Gene Messer Ford of Lubbock responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 12, 2024

Barbara was great! She was fast an efficient. Gene Messer has my business because of her. Thanks!!! More

by jimhall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
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Nov 13, 2024 -

Gene Messer Ford of Lubbock responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 12, 2024

Great service. Nice people.Always had my vehicle serviced there.. High on the service department not so with the sales department More

by Ronald.schulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 13, 2024 -

Gene Messer Ford of Lubbock responded

Hello Ronald, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

November 10, 2024

The Jean Messer advisor. I did a wonderful job and take care of my needs. I do appreciate you for them. More

by ernestsalinas0525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orian guzman
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Nov 12, 2024 -

Gene Messer Ford of Lubbock responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2024

They were kind and they explained everything to me about what they were going to do and it was very helpful! More

by Olivia Fiederlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Nov 12, 2024 -

Gene Messer Ford of Lubbock responded

Hi Olivia, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 08, 2024

Awesome service … I dropped it off and the service was a quick turnaround. Quality work and I would definitely recommend. More

by Brad T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aryan Guzman
Report | Print
Nov 11, 2024 -

Gene Messer Ford of Lubbock responded

Hi Brad, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 07, 2024

Barbara was excellent. Got the job done and quick. Very pleasant and great communication throughout the process. More

by kmm22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
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Nov 09, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we're happy to hear you had such a positive experience with Barbara! Feel free to reach out to us if you need anything. Have a wonderful day.

November 06, 2024

Friendly prompt service that I keep returning to to get my truck serviced. Very professional. More

by Doug W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Norris
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Nov 09, 2024 -

Gene Messer Ford of Lubbock responded

Hi Doug, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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