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Gene Messer Ford of Lubbock

Lubbock, TX

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Employees
Reviews
Vehicles
4.7
1,273 Reviews
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6000 19th St.

Lubbock, TX

79407

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Showing 1,273 reviews

December 12, 2024

This was my first time using the service center. ( I had been to Gene Messer Ford before to possibly buy a new Bronco.) My F150 needed a state inspection and oil change so I decided to try the serv More

by MustangF150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cadyn Campbell
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Dec 14, 2024 -

Gene Messer Ford of Lubbock responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2024

Noan did a great job thank you for setting up Ubers for me and explaining everything More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noan
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Dec 13, 2024 -

Gene Messer Ford of Lubbock responded

Hi Susan, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

I drove into the service center and was totally treated with respect and courtesy. I was offered a ride home while my vehicle was being serviced so I didn’t have to wait at the dealership. I was then picke More

by armando.rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cayden, Thomas
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Dec 13, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 11, 2024

Clean, fast, courteous service department. The only place in town to have vehicles serviced and work on. More

by ryantbray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo
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Dec 13, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 10, 2024

Very good staff who will attend to your needs and get you a good deal for your budget. I highly recommend More

by stevie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deveron
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Dec 13, 2024 -

Gene Messer Ford of Lubbock responded

Hi Stevie, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. Please don't hesitate to reach out if there's anything additional we can do for you.

December 08, 2024

I have been doing business with the people at the Ford dealership and the have tratet me very good that's why I am always going back over there. More

by abeploewen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan and David
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Dec 09, 2024 -

Gene Messer Ford of Lubbock responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2024

Messer always does a thorough job of servicing my Expedition. I don’t worry about taking it on a trip because i know it will perform perfectly. More

by Bj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vasquez
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Dec 09, 2024 -

Gene Messer Ford of Lubbock responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 07, 2024

We got our 11th vehicle from Gene Messer today. Junior and Jason got us just what we wanted and what we wanted to pay. Such a piece of mind dealing with people you can really trust. Will continue t More

by Jimdhowell56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior, Jason
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Dec 09, 2024 -

Gene Messer Ford of Lubbock responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 06, 2024

Thomas Gonzales is what a professional salesman should be!! That is why we bought from Gene messer Ford. Him and Buck the GM!! More

by Westtexas68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Gonzales/ Buck Barton GM
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Dec 09, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. We hope you have a great day!

December 06, 2024

Excellent service department Barbara is a great service advisor Always helpful and prompt to take care of things More

by Jimmyhueber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
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Dec 08, 2024 -

Gene Messer Ford of Lubbock responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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