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Gene Messer Ford of Lubbock

Lubbock, TX

4.6
807 Reviews

6000 19th St.

Lubbock, TX

79407

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Showing 807 reviews

August 02, 2023

Cody did an excellent job taking care of our needs. He was very helpful. Next time we come to the dealership we will ask him to help us. More

by mikeshinn71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Aug 07, 2023 -

Gene Messer Ford of Lubbock responded

We're happy to hear you had such a positive experience with our team!

August 02, 2023

Glen was awesome and efficient in helping with our car checkup! We also appreciated how helpful he was in getting us transportation to another place we needed to visit while our car was being serviced! More

by SylindaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
Aug 07, 2023 -

Gene Messer Ford of Lubbock responded

We're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock.

July 30, 2023

Virginia did her best to make sure that I understood what I needed to have done but my salesman didn’t help me. More

by bdcarmansr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia
Sep 06, 2023 -

Gene Messer Ford of Lubbock responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

July 29, 2023

I wished they would check everothey say they would on the multi point inspection. that did moot check the antifreeze level nor the brake fluid level and apparently the air filter was not checked on it becaus More

by Redrock55!
Recommend Dealer
Yes
Employees Worked With
I don’t have their name at. this mo
July 28, 2023

I just want say Mr Cody chandler he was awesome we got car fix ty More

by Elida Palacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody chandler
Aug 02, 2023 -

Gene Messer Ford of Lubbock responded

We're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock.

Sep 03, 2023 -

Elida Palacio responded

Thank you for your service Mr Cody chandler

July 27, 2023

I really use. to love this dealership but I now really don't feel welcome. I’ve purchased many vehicles here and try to get all of my service work done there. I mad More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
July 25, 2023

Glenn is the best advisor ever. Plain and simple he is the best to ever do it More

by Tannerhknott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
Aug 01, 2023 -

Gene Messer Ford of Lubbock responded

We're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock.

July 23, 2023

Virgina attended me very well she did everything she could for me. Very satisfied with her service she deserves a raise More

by miguelitobravo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia
Aug 07, 2023 -

Gene Messer Ford of Lubbock responded

We're happy to hear you had such a positive experience with Virginia!

July 22, 2023

Glenn the SBF mgr was great, fixed everything in less time than expected. Great service More

by shawnlittlef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Norris
Jul 27, 2023 -

Gene Messer Ford of Lubbock responded

We are glad we could help!

July 21, 2023

Very good hospitality, courteous, timely fashion. Everything was done. I’m a satisfied customer. Wouldn’t have went anywhere . wouldn’t have went anywhere else or did anything different More

by Kitten4smiths@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 06, 2023 -

Gene Messer Ford of Lubbock responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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