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Gene Messer Ford of Lubbock

Lubbock, TX

Overview
Reviews
Vehicles
4.6
808 Reviews
Call Dealership (806) 793-2727

6000 19th St.

Lubbock, TX

79407

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Showing 808 reviews

August 13, 2023

Tire repair and maintenance and a recall on back up camera but it wasn’t in yet. More

by joeandandrea25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BARBARA
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Aug 16, 2023 -

Gene Messer Ford of Lubbock responded

Thank you for taking the time to leave us Five Stars!! We look forward to the pleasure of your business again!

August 12, 2023

Great customer service. Great on time service. Great comunacation. Will recommend to any one looking for a good dealership. More

by onealraymond21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbra
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Sep 01, 2023 -

Gene Messer Ford of Lubbock responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future

August 12, 2023

I have done business with this dealership for many years and have always been satisfied with the service! More

by Bretwilliamgarrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen, Bill, Mark, Amanda
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Aug 31, 2023 -

Gene Messer Ford of Lubbock responded

Gene Messer Ford Lubbock appreciates your kind words! We are grateful for your patronage. We look forward to having the pleasure of serving you again!

August 11, 2023

Virginia is very helpful and professional. She took very good care of what I needed More

by jaybillandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia
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Aug 25, 2023 -

Gene Messer Ford of Lubbock responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 09, 2023

Great service and Shaun is an awesome advisor. Answered my questions and kept me updated with all the info I needed. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
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Sep 03, 2023 -

Gene Messer Ford of Lubbock responded

Thank you for acknowledging Shaun! It is always great to hear when one of our associates is acknowledged for his professionalism. We appreciate the Five-Star review. We look forward to assisting you again.

August 08, 2023

Nick Aycock was very helpful and straight to the point with me when selecting my vehicle. He accommodated my want to finalize a deal within a couple hours instead of the usual half a day or more. I was ve More

by jcalebherrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Aycock
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Sep 17, 2023 -

Gene Messer Ford of Lubbock responded

Congratulations on your new vehicle! At Gene Messer Ford Lubbock, your satisfaction is our ultimate goal and we are pleased to hear that Nick was able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future.

August 07, 2023

This dealership was clean and organized. The employees were helpful. Our sales man was courteous and very well spoken. Great experience. More

by JoseMorales
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.T. Montoya
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Aug 12, 2023 -

Gene Messer Ford of Lubbock responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 06, 2023

It is a place of business. A place of professionalism and friendliness. Thank you for all you did More

by Anon3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Gonzales
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Aug 26, 2023 -

Gene Messer Ford of Lubbock responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

August 05, 2023

Excellent service. My advisor Barbara Orr was absolutely amazing. Would highly recommend her and Gene Messer Ford. More

by drcentro53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Orr, Mark Reble
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August 05, 2023

First time using this dealership. Was happy with service will consider using them in the future More

by grrryetchison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Aug 14, 2023 -

Gene Messer Ford of Lubbock responded

Thank you for being our customer, we appreciate your kind words!

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