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Gene Messer Ford of Lubbock

Lubbock, TX

4.5
592 Reviews

6000 19th St.

Lubbock, TX

79407

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Showing 592 reviews

December 08, 2014

false advertisement. listing vehicles online cheap to get you in the store. they get your keys and will not return them to you. really a bunch of crooks. More

by JoeDale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Annesa
October 03, 2012

Poor service, Gave me false information of status/expecation twice, had car for 2 days and never provided service for recalls/missing issue. When trying to get intouch with manag. I was given More

by cmcruise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brent
Jun 11, 2013 -

Gene Messer Ford of Lubbock responded

We are sincerely sorry for the inconvenience of your experience. We truly want you to enjoy your car and the service we provide. If there is anything we can do to ensure this, please let us know.

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