Gene Messer Ford of Lubbock

Very friendly and quick service. Whole buying process took about two hours. Salesman was not pushy at all, I recommend Gene messer Ford and Alejandro Nevares as a salesman. Whole buying process took about two hours. Salesman was not pushy at all, I recommend Gene messer Ford and Alejandro Nevares as a salesman. More

Great experence. Friendly. People. Technician and advisor and manager very knowleadable. Were professional in dealing with customers. Friendly. People. Technician and advisor and manager very knowleadable. Were professional in dealing with customers. More

Had a TPMS issue and tried taking it to a normal tire place. Unfortunately they weren’t able to fix our situation. We called Gene Messer and they told us to come right over and they will check it out place. Unfortunately they weren’t able to fix our situation. We called Gene Messer and they told us to come right over and they will check it out for free. Noah was excellent checking us in and keeping us updated on the progress. The technician did a great job getting us out in a reasonable time and the price was half what a big chain repair center quoted us. Definitely going here first from now on. More

Dylan Hitchcock is a very competent salesman and worked diligently to get me the truck of my dreams. diligently to get me the truck of my dreams. More

Efficient to work with. Listened to what I was looking for and never pushed me to put down more than had. Went above and beyond. Listened to what I was looking for and never pushed me to put down more than had. Went above and beyond. More

Barbara is a fantastic service representative. I really enjoy when she is the service representative I deal with at Gene Messer Ford. She takes care of her customers and is very thorough. Thank I really enjoy when she is the service representative I deal with at Gene Messer Ford. She takes care of her customers and is very thorough. Thank you Barbara! More

They went above and beyond to get me approved in a car that I absolutely loved! I was a very difficult customer due to being credit challenged (due to Covid) and the needs I have for a large family of 7! that I absolutely loved! I was a very difficult customer due to being credit challenged (due to Covid) and the needs I have for a large family of 7! I needed something large, reliable, LOW mileage and I wanted NEWER than what I had! They were able to work their magic LITERALLY and get me approved on the NAVIGATOR!!! The SUV I had fallen in love with!!!! More

Polite and efficient. Easy to schedule. Comfortable waiting area with coffee. Enjoyed watching 700 Club on the waiting area TV. Easy to schedule. Comfortable waiting area with coffee. Enjoyed watching 700 Club on the waiting area TV. More

Gene messer ford was grate in customer service as far as mine recall situation I normally go to Pollard Ford and kept getting sent from one person to another just to have my recall checked on so I decided t mine recall situation I normally go to Pollard Ford and kept getting sent from one person to another just to have my recall checked on so I decided to go with y'all and I got service right away thank you so much for everything.. Thank you!!! I will go there again and highly recommend you guys... More

Had an oil change and sensor problem but all was taken care of to statisfaction. Johnny was excellent in keeping me informed. care of to statisfaction. Johnny was excellent in keeping me informed. More