Gene Messer Ford of Lubbock

The most amazing buying experience! Was searching for a new vehicle for several months and other ford dealerships around Texas didn’t care about making a deal with me because I didn’t n Was searching for a new vehicle for several months and other ford dealerships around Texas didn’t care about making a deal with me because I didn’t need financing. Gene messer was amazing from start to finish. Didn’t have the vehicle I wanted so they sourced it from another dealership and had it delivered. Never asked for deposit or verification of any kind. Had it delivered the next day and I was there to pick it up. Salesperson Caitlyn was amazing never pushy and always making sure we got what we wanted. Will be buying again from Gene messer later this year. Thanks for the best buying experience ever. More

Did work on vehicle in a reasonable time. No issues. Received vehe in 2 weeks No issues. Received vehe in 2 weeks More

The work that was done was fix in a time that was good for me thank you very much for me thank you very much More

Barbara was absolutely delightful. She was professional and handled all our needs in a timely fashion. She was professional and handled all our needs in a timely fashion. More

Oscar Tristan, went above and beyond to help me find the right vehicle for me. I really appreciate him. right vehicle for me. I really appreciate him. More

Service is very prompt and friendly. I will come back for the service department. Aryan was great. Parts department not so much. I will never buy from your parts department again. Ru I will come back for the service department. Aryan was great. Parts department not so much. I will never buy from your parts department again. Rude and the customer is obviously an inconvenience for them. More

Service advisor was great. No issues and quick service. Will visit this dealership again in the future. No issues and quick service. Will visit this dealership again in the future. More

Can’t say enough good things about their service department! From the time I dropped my truck off until the time I picked it up I was kept up to date on what was needed and done. Truck was ready w department! From the time I dropped my truck off until the time I picked it up I was kept up to date on what was needed and done. Truck was ready when they said it would be. It was well worth the drive from Midland. Sewell Ford could take some lessons from these guys! More

Great service department. I never have to wait long to check in my vehicle for a service appointment. Great staff! I never have to wait long to check in my vehicle for a service appointment. Great staff! More

Great staff, friendly, other than waiting on parts which is normal these days. Great service is normal these days. Great service More