Gene Messer Ford of Lubbock
Lubbock, TX
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Great price for my trade and great price on my new Bronco. The salesman Oscar Tristan and the Assistant F&I Director Aliyah Bollegar are both excellent at their jobs! Couldn't of been paired with bett Bronco. The salesman Oscar Tristan and the Assistant F&I Director Aliyah Bollegar are both excellent at their jobs! Couldn't of been paired with better people to make a vehicle purchase. More
A great place to shop for a vehicle and they will do everything they can to help you. Brad Arrington was very nice and professional and knowledgeable about the Bronco and wanted to get the color that I everything they can to help you. Brad Arrington was very nice and professional and knowledgeable about the Bronco and wanted to get the color that I wanted and the package I wanted. He brought it all together for me. Thanks Gene Messer and Brad for the help! More
As a whole, I have no problems with the Dealership The Service Department needs to be aware of the items covered under the various "add on" Maintenance Agreements sold by the Sales Department. The custome Service Department needs to be aware of the items covered under the various "add on" Maintenance Agreements sold by the Sales Department. The customer, who has paid $2,500+ for a PREMIUM Maintenance Plan should not have to argue with them regard what items are covered by the paid for maintenance plan. Wiper blades seem like a small thing, but what about when a need a larger item like Brake Pads, or shocks. Both covered by the plan that I purchased. They did provide the wiper blades without charge, as the Service Manager promised, but was it because they actually reviewed the PREMIUM Maintenance Plan? More
Service was quick and efficient. They picked up my car and delivered it back to me. Stayed in communication regarding the service. Barbara was amazing as always she always goes above They picked up my car and delivered it back to me. Stayed in communication regarding the service. Barbara was amazing as always she always goes above and beyond. More
Everyone was very welcoming and respectful at this place! Hospitality was great. Emily was very professional very friendly and considerate to work with. I was all round impressed with her work ethic and pers Hospitality was great. Emily was very professional very friendly and considerate to work with. I was all round impressed with her work ethic and personality - wonderful service. 💯💯 More

