Gene Messer Ford of Lubbock

Inspection Although the people who work here are nice, do not be fooled by the cost of certain services. In my particular case they quoted me a price of $53.00 t Although the people who work here are nice, do not be fooled by the cost of certain services. In my particular case they quoted me a price of $53.00 to change a light on truck, a light bulb for my brake light to be exact. Being skeptical of this price, I went to a nearby autozone where I purchased a bulb for $3.00 tax and all. Using only a screwdriver to unscrew two screws and approximately 2 minutes I changed the bulb with little effort. In short the people were nice, but don't be susceptible to overpaying for simple services, such as changing a bulb. More

Excellent service. The service department went above and beyond to make sure my vehicle was running properly. The associates were very friendly and helpful. I would high The service department went above and beyond to make sure my vehicle was running properly. The associates were very friendly and helpful. I would highly recommend them to friends and family. More

Ford 2017 Mustang They were very nice and helpful! I had a hard time choosing a vehicle and they were patient with me and answered all the questions I asked. I love my They were very nice and helpful! I had a hard time choosing a vehicle and they were patient with me and answered all the questions I asked. I love my new car and I would recommend asking for Dylan! More

Excellent Service Bought SUV elsewhere but it's always this dealership for all my Lincoln servicing needs. Smooth transaction for part replacements covered by warrant Bought SUV elsewhere but it's always this dealership for all my Lincoln servicing needs. Smooth transaction for part replacements covered by warranty. Service people are friendly, efficient and knowledgeable. More

Car Buying Made Easy The sales personnel at Gene Messer were FANTASTIC. We were able to take our time and they worked hard to make this an easy, stress free experience. The sales personnel at Gene Messer were FANTASTIC. We were able to take our time and they worked hard to make this an easy, stress free experience. More

New Customer Received excellent customer service by Brandi! She was professional,polite and knowledgeable regarding service work performed. All service work wa Received excellent customer service by Brandi! She was professional,polite and knowledgeable regarding service work performed. All service work was completed in a timely and satisfactory manner. More

Great! Quick and efficient service. I receive coupons through my email from Gene Messer and they are a good deal. Will keep coming back because I believe Quick and efficient service. I receive coupons through my email from Gene Messer and they are a good deal. Will keep coming back because I believe this dealership will keep my car in good shape for the long term. More

Excellent Service/ Visit Went in for a regular oil change and potential warranty/recall item which turned out not to be needed. The staff was extremely helpful in explaining Went in for a regular oil change and potential warranty/recall item which turned out not to be needed. The staff was extremely helpful in explaining my services and right on point in terms of their cost/time estimates for my visit. Very impressive and very much appreciated :) More

Great salesman. Blake Dolan was great. I would deal with him again. Wait to sign papers was way to long. I am not sure what took so long, it was slow that day. Blake Dolan was great. I would deal with him again. Wait to sign papers was way to long. I am not sure what took so long, it was slow that day. More

Good job Had to wait a while for the F&I process, but once in it didn't take long. Both the sales person and the F & I person were very professional. Had to wait a while for the F&I process, but once in it didn't take long. Both the sales person and the F & I person were very professional. More