Gene Messer Ford of Lubbock

Saved during graduation! We were on our way to Lubbock and got a flat tire that was not repairable. Everything was closed. The next morning. Gene Messer Lincoln saved us. Our We were on our way to Lubbock and got a flat tire that was not repairable. Everything was closed. The next morning. Gene Messer Lincoln saved us. Our son was graduating from Texas Tech (History Master). They picked our MKX up from graduation and brought it to us before we needed to leave town. We stayed right on schedule. More

Tire service Helped me pick put good reliable tires and got then put on quickly. Was very friendly and helped decide which would be best for what i need them for. Helped me pick put good reliable tires and got then put on quickly. Was very friendly and helped decide which would be best for what i need them for. More

Service Good service! Cas was awesome help today! Gene messer has always had great service and employees. Service department is second to none in lubbock area Good service! Cas was awesome help today! Gene messer has always had great service and employees. Service department is second to none in lubbock area More

Sales Ritchie was great, made car buying easy, I liked the no pressure I felt while there every employee I dealt with was great. Only complaint was finan Ritchie was great, made car buying easy, I liked the no pressure I felt while there every employee I dealt with was great. Only complaint was financing needs more than one employee spent at least an hour waiting More

Service provide The service advisor did a great job of taking care of the service I needed. She reviewed everything that was done to my truck and explained some thing The service advisor did a great job of taking care of the service I needed. She reviewed everything that was done to my truck and explained some things that might be needed to be done in the future. Plus she provided cost estimates. More

Inspection Although the people who work here are nice, do not be fooled by the cost of certain services. In my particular case they quoted me a price of $53.00 t Although the people who work here are nice, do not be fooled by the cost of certain services. In my particular case they quoted me a price of $53.00 to change a light on truck, a light bulb for my brake light to be exact. Being skeptical of this price, I went to a nearby autozone where I purchased a bulb for $3.00 tax and all. Using only a screwdriver to unscrew two screws and approximately 2 minutes I changed the bulb with little effort. In short the people were nice, but don't be susceptible to overpaying for simple services, such as changing a bulb. More

Excellent service. The service department went above and beyond to make sure my vehicle was running properly. The associates were very friendly and helpful. I would high The service department went above and beyond to make sure my vehicle was running properly. The associates were very friendly and helpful. I would highly recommend them to friends and family. More

Ford 2017 Mustang They were very nice and helpful! I had a hard time choosing a vehicle and they were patient with me and answered all the questions I asked. I love my They were very nice and helpful! I had a hard time choosing a vehicle and they were patient with me and answered all the questions I asked. I love my new car and I would recommend asking for Dylan! More

Excellent Service Bought SUV elsewhere but it's always this dealership for all my Lincoln servicing needs. Smooth transaction for part replacements covered by warrant Bought SUV elsewhere but it's always this dealership for all my Lincoln servicing needs. Smooth transaction for part replacements covered by warranty. Service people are friendly, efficient and knowledgeable. More

Car Buying Made Easy The sales personnel at Gene Messer were FANTASTIC. We were able to take our time and they worked hard to make this an easy, stress free experience. The sales personnel at Gene Messer were FANTASTIC. We were able to take our time and they worked hard to make this an easy, stress free experience. More