Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gary Smith Honda
Ft Walton Beach, FL
394 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
394 Reviews of Gary Smith Honda
November 22, 2016
Fast Service Appointment Just had software upgrade recall completed by Gary Smith Honda Service Department. Latone Thompson and rest of staff were friendly and efficient. Ne Just had software upgrade recall completed by Gary Smith Honda Service Department. Latone Thompson and rest of staff were friendly and efficient. Never have had a hassle when I come here. Highly recommend them. Thanks More
by Skipper_s
Employees Worked With
Latone Thompson
November 17, 2016
I was treated as if I were their only customer. I was never pressured into buying any auto from any of the great people that work there.Trish Kaltenbach was my point of contact and sales person. Suc I was never pressured into buying any auto from any of the great people that work there.Trish Kaltenbach was my point of contact and sales person. Such a great individual. I believe she is a wonderful sale person. Finally she was able to get me a real deal on the Red 2017 Ridgeline i originally came in to buy. Thank you Trish, Mark, and Ryan for making me feel like family. More
by zenjessie
Employees Worked With
Trish Kaltenbach, Mark Marsteller, Ryan Anderson
November 15, 2016
having my car serviced. I was helped right away, and everything that was needed was done. I always am pleased when I come here. Everyone is so nice. Thank you I was helped right away, and everything that was needed was done. I always am pleased when I come here. Everyone is so nice. Thank you More
by Cindie's Honda
Employees Worked With
Latone Thompson
November 14, 2016
Satisfied Repeat Customer We were in the market for another car. We went into the dealership and asked for Trish. ( She sold us our first Honda Accord and rsmembered us.) She w We were in the market for another car. We went into the dealership and asked for Trish. ( She sold us our first Honda Accord and rsmembered us.) She wasted no time in assisting us. She got the keys for a quick test drive for our family quickly. Let's just say that in less than 4 hours we now own 2 Honda Accord. Thank you Trish, we enjoy doing business with you. More
by Hondafam2017
Employees Worked With
Trish Kaltenbach
November 13, 2016
Excellent service I brought my car in to have a tire replaced. While I was waiting for UPS to deliver it, the shuttle service took me to the restaurant of my choice to I brought my car in to have a tire replaced. While I was waiting for UPS to deliver it, the shuttle service took me to the restaurant of my choice to pick up something to eat. Latone kept me apprised of where we were in the process the entire way. It was a great experience. More
by Zaria Hudson
Employees Worked With
Shuttle driver, Latone Thompson
November 11, 2016
Passenger AIRBAG Recall made easy by Ms. Thompson Scheduled my recall service via the Honda Owner's website - very easy and efficient. Received an email with an appointment within 24hrs. Service dep Scheduled my recall service via the Honda Owner's website - very easy and efficient. Received an email with an appointment within 24hrs. Service department was simple and easy to work with wrt times and early drop off for the appointment. Ms. Thompson notified me immediately when the work was complete - even a bit earlier than expected. I'll be returning to Gary Smith for all my Honda needs. More
by MangoFighter
Employees Worked With
Latone Thompson
November 10, 2016
Best service experience For 22 years, I can say that Gary Smith Honda and dedicated employees are simply the best. Today's service call was completed with the upmost care an For 22 years, I can say that Gary Smith Honda and dedicated employees are simply the best. Today's service call was completed with the upmost care and professionalism. The strong team effort at this dealership makes me always feel like I have come to the right place! More
by 350,000 mile Honda
Employees Worked With
Latone Thompson
November 09, 2016
Bought my 1st Honda! Thank you Trish Kaltenbach Thank you Trish Kaltenbach for your wonderful customer service. I love my Honda fit! You made my buying experience easy & painless. I appreciate all Thank you Trish Kaltenbach for your wonderful customer service. I love my Honda fit! You made my buying experience easy & painless. I appreciate all your time you spent with me & educating my on my new purchase. More
by Jetset
Employees Worked With
Trish Kaltenbach, Ryan Painter
November 09, 2016
Much thanks to Latone I am the proud owner of a 2017 Honda Accord. At about the time I got up to 1200 miles on my new Honda, the navigation system quit working. My heart I am the proud owner of a 2017 Honda Accord. At about the time I got up to 1200 miles on my new Honda, the navigation system quit working. My heart was broken because I was about to leave for New Orleans and I really needed the navigation to be working. I took the car back and thanks to the service department and Latone, my new car is good as new again with a brand new navigation system Latone took good care of me and made sure everything was done in time for my trip. Thanks again to the fine folks at Gary Smith Honda. More
by Faith Blair
Employees Worked With
Latone Thompson
November 09, 2016
Great customer service and attention to detail! Thank you, Latone, for your excellent customer service with a smile. I appreciate you taking the time to take care of the smallest question or conce Thank you, Latone, for your excellent customer service with a smile. I appreciate you taking the time to take care of the smallest question or concern. I'm very pleased with my purchase and your service. More
by Osully
Employees Worked With
Latone, Colton Griffin
