Gary Smith Honda

Fuel Pump Replacement Last November, my wife's Honda Fit Sport's fuel pump went out and stopped working. The service technician was extremely helpful in explaining the dia Last November, my wife's Honda Fit Sport's fuel pump went out and stopped working. The service technician was extremely helpful in explaining the diagnosed repairs so it made sense to us. Though the part was delayed in getting to the dealership, the company expedited our repair and helped us get back on the road. More

puchased a used 2012 accord I purchased a used 2012 accord. It was an as is sale not certified. I was told it had been gone through, oil changed, etc. The salesman would put h I purchased a used 2012 accord. It was an as is sale not certified. I was told it had been gone through, oil changed, etc. The salesman would put his child in it. You go to a reputable dealer and expect to not drive away with a faulty car. Three days later I had to charge the battery due to my son leaving an overhead light on and noticed a tremendous amount of corrosion on the positive battery terminal. 8 months later that battery cable end has broken/melted through and cost over $500 to repair. Of course the extended warranty doesn't cover it. Mind you this car wasn't driven very often from the purchase date in April to September as my son wasn't old enough. Either someone just blatantly didn't do their job or they knew they were selling it this way. If they had opened the hood they would have noticed it immediately. Wish I knew something about cars and didn't have to take a salesman's word on things. Unfortunately, this is not my local dealer and there isn't a way for me to make a trip over to see if they are willing to make this right. According to Honda Headquarters they should although the headquarters wouldn't do anything for me. I don't think it was unreasonable to expect to get what I was told I was getting. More

New car purchase I purchased my second Honda Accord (a 2017 Sport Special Edition) from Trish on December 5. I went back to Trish due to her friendly and sincere inter I purchased my second Honda Accord (a 2017 Sport Special Edition) from Trish on December 5. I went back to Trish due to her friendly and sincere interaction whenever I visited looking for a new car or for service. The dealership was willing to negotiate a higher price for my trade-in (a 2013 Accord Coupe V-6) thanks to Trish. Ryan made the financing part as painless as possible. I have always had favorable past experiences with Jeremy in the service department. I highly recommend Gary Smith Honda for sales and service. More

Fuel pump My experience with Gary Smith Honda Service has been excellent, I have seen them a few times over the years and would highly recommend them to anyone My experience with Gary Smith Honda Service has been excellent, I have seen them a few times over the years and would highly recommend them to anyone for any issue. The people are friendly and helpful. They speak my language, in other words they explain what is going on with my car. More

Sales Person Trish Kaltenback My buying experience was one of complete satisfaction. Trish is very personable and offers superior service to her customers. She is a big reason fo My buying experience was one of complete satisfaction. Trish is very personable and offers superior service to her customers. She is a big reason for my being a repeat customer for over 20 years. Thanks Trish and Gary Smith Honda. More

Pleasant, courteous, helpful and professional! We had a very good experience with Gary Smith Honda. Their courteous staff made us feel at ease and comfortable. Trish was very helpful in choosing We had a very good experience with Gary Smith Honda. Their courteous staff made us feel at ease and comfortable. Trish was very helpful in choosing our CRV and helping us to keep our payments where we needed them to be. We highly recommend Trish Kaltenbach! More

Amazing Service If you ever need any servicing for your vehicle I recommend Gary Smith Honda. I took my car in for its oil change. Latone Thompson is amazing. She wi If you ever need any servicing for your vehicle I recommend Gary Smith Honda. I took my car in for its oil change. Latone Thompson is amazing. She will answer any questions or concerns you may have and will keep you updated on the servicing of your vehicle. They even go over any issues that may need to be addressed after an oil change. If you are looking for a professional service department that is amazing and treats you like family, Gary Smith Honda would be the place I recommend. More

Personable Staff the staff was great in helping me find the car I wanted. They worked with me to ensure I had a good service plan as well. the staff was great in helping me find the car I wanted. They worked with me to ensure I had a good service plan as well. More

Great Service The minute I walked into the doors, I was greeted with a warm smile. Latone Thompson and the rest of the staff ensured that I was well taken care of. The minute I walked into the doors, I was greeted with a warm smile. Latone Thompson and the rest of the staff ensured that I was well taken care of. More

Great friendly service Very pleased with my service. We went in at our scheduled appointment to have our passenger airbag replaced because of a recall. Tatone Thompson was Very pleased with my service. We went in at our scheduled appointment to have our passenger airbag replaced because of a recall. Tatone Thompson was very friendly and she was very fast to get us in and out of there in no time. We went in expecting 1.5h-2h to complete the airbag so my daughter and I walked to the park down the street while we waited. Within a hour mrs. Thompson called letting us know our airbag was complete and we were ready to go. When I walked back in she was very quick to greet me with my receipt and keys. She was also very helpful when I told her I needed to have the oil changed and told me we could set up the appointment right away. Great service More